Call Center/CSR

Call Center/CSR

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Located in Kalispell, MT

Salary: $17.50

Express Employment Professionals is hiring for a “Call Center/CSR” for a local Flathead Valley company! 

Work schedule; Monday to Friday; 8:00 AM – 5:00 PM 

Responsibilities: 

• Answer incoming telephone inquiries for Bank providing prompt and extraordinary service.
• Correctly and efficiently transfer calls to outside offices and staff members
• Process telephone transfer requests, check orders, stop payments, Visa Check Card orders/reorders
• Provide customer service on ACH and ATM inquiries and disputes, process cash management/on-line banking inquiries and resets
• Provide statement printouts and check copy requests
• Provide viable solutions to meet customer needs, while conforming to Bank regulation and policies and providing extraordinary service
• Refers services and products to include Dime-A-Time, Xpress phone, on-line banking, e-statements, ODP’s
• Basic knowledge of bank products to include deposit products such as checking, savings, money market, CD’s, on-line banking, VISA check cards; and lending products such as consumer/heloc/mortgage products. Promotes Tell-A-Friend.
• Proper usage of System as well as other supporting systems
• Basic knowledge of compliance and regulatory issues – i.e. certain regs (E, CC)

Requirements

• Customer service experience
• Sales experience
• banking knowledge preferred

“Apply Now” or call Express Employment Professionals at 406-257-2255 to get started today! 

Express Employment Professionals can help you find the type of job that perfectly fits your needs and abilities, and you’ll never pay a fee for our services and support. 

Locally owned. Working with local companies. Putting local people to work. 

Express Office: Kalispell

4 Sunset Plaza

Suite 101

Kalispell, MT 59901

Email us

Apply Now

Call Center/CSR

Share

Located in Kalispell, MT

Salary: $17.50

Express Employment Professionals is hiring for a “Call Center/CSR” for a local Flathead Valley company! 

Work schedule; Monday to Friday; 8:00 AM – 5:00 PM 

Responsibilities: 

• Answer incoming telephone inquiries for Bank providing prompt and extraordinary service.
• Correctly and efficiently transfer calls to outside offices and staff members
• Process telephone transfer requests, check orders, stop payments, Visa Check Card orders/reorders
• Provide customer service on ACH and ATM inquiries and disputes, process cash management/on-line banking inquiries and resets
• Provide statement printouts and check copy requests
• Provide viable solutions to meet customer needs, while conforming to Bank regulation and policies and providing extraordinary service
• Refers services and products to include Dime-A-Time, Xpress phone, on-line banking, e-statements, ODP’s
• Basic knowledge of bank products to include deposit products such as checking, savings, money market, CD’s, on-line banking, VISA check cards; and lending products such as consumer/heloc/mortgage products. Promotes Tell-A-Friend.
• Proper usage of System as well as other supporting systems
• Basic knowledge of compliance and regulatory issues – i.e. certain regs (E, CC)

Requirements

• Customer service experience
• Sales experience
• banking knowledge preferred

“Apply Now” or call Express Employment Professionals at 406-257-2255 to get started today! 

Express Employment Professionals can help you find the type of job that perfectly fits your needs and abilities, and you’ll never pay a fee for our services and support. 

Locally owned. Working with local companies. Putting local people to work. 

Express Office: Kalispell

4 Sunset Plaza

Suite 101

Kalispell, MT 59901

Email us

Apply Now

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