Call Center Customer Service Representative in Port Saint Lucie, Florida

hiring-jobs.com

Deposita(TM), An Allied Universal(R) Company has perfected the art of cash management using world-class innovation, technology, and tailored solutions. We serve customers in retail, wholesale and banking sectors through in-depth consultations. We ensure every security need is met and exceeded every step of the way. Join our Phenomenal team today! We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time customer support jobs!

Deposita(TM), an Allied Universal® Company, is hiring a Customer Experience Representative. The Customer Experience Representative is a part of a high-energy, customer-obsessed team and plays a pivotal role in providing the highest quality customer experience to our customers.

Remote Work possible after successfully completing 45 days in office training and meeting required metrics with occassional in office meetings/trainings.

Intial Training will be in Jupiter, Florida

Starting Rate at $17.00 per hour, with increased rate for bilingual FRENCH (CANADIAN) or Spanish speaking representatives of $18.00 per hour

IDEAL CANDIDATES SHOULD HAVE A MIMIMUM OF 2 YEAR TECHNICAL CUSTOMER SERVICE CALL CENTER EXPERIENCE IN A B2B ENVIORNMENT.

RESPONSIBILITIES:

  • Identify customers’ needs, clarify information, and provide direct support or guidance toward to resolution

  • Tackle a variety of problems in technical systems with skill and accuracy

  • Create cases for all calls and emails received, enter the history of the problem, all steps taken, and subsequent resolution if resolved at the Help Desk or escalate to appropriate next level

  • Willingess and Ability to be cross trained in other areas of the department

  • Consistently demonstrate effective personal performance that positively impacts the departmental performance metrics are met through effective personal work performance

QUALIFICATIONS:

  • High school diploma or equivalent

  • The stable work history must demonstrate each of the following:

  • Stable Work History with at least 2 years in a Technical Customer Service Call Center

  • Strong understanding of customer service and customer relations

  • Highly motivated and with a strong desire to learn

  • Ability to exercise good judgment and decision-making.

  • Familiarity with creating cases and case numbers and escalations to Sr. team members, departments, and vendors using CRM and other systems

  • Effective written and oral communication skills

BENEFITS:

  • Medical, dental, vision, basic life, AD&D, and disability insurance

  • Enrollment in our company’s 401(k)plan, subject to eligibility requirements

  • Eight paid holidays annually, five sick days, and four personal days

  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

Job ID: 2024-1267176-2

Location: United States-Florida-Port Saint Lucie

Job Category: Administrative







To help us track our recruitment effort, please indicate in your cover/motivation letter where (hiring-jobs.com) you saw this posting.

Share

Sales Development Representative

Job title: Sales Development Representative Company Postmedia Job description Position: Sales Development Representative Position Type:…

10 minutes ago

Senior Scientist

Job title: Senior Scientist Company Lifelancer Job description We are looking for an experiencedSenior Scientist…

11 minutes ago

School Building Leader (Hiring at Multiple Levels)

Job title: School Building Leader (Hiring at Multiple Levels) Company Selected Job description How to…

16 minutes ago

Senior Recruitment Consultant/Recruitment Manager

Job title: Senior Recruitment Consultant/Recruitment Manager Company Resourcing Group Job description Resourcing Group is growing…

29 minutes ago

Looking For An Organized Housekeeper In Moonstone to flip Our air bnb

Job title: Looking For An Organized Housekeeper In Moonstone to flip Our air bnb Company…

38 minutes ago

Registered Nurse (RN) – 1st Shift – $7,500 HIRING BONUS

Job title: Registered Nurse (RN) - 1st Shift - $7,500 HIRING BONUS Company Haven Behavioral…

40 minutes ago
For Apply Button. Please use Non-Amp Version

This website uses cookies.