Express Services
hiring-jobs.com
Call Center Representative
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Located in Lakeville, MN
Salary: $18 – $23 / hour
Responsibilities:
- Provide World Class Customer Service, resulting in winning experiences
- Communicate courteously and confidently with customers by telephone, email, and website chat.
- Ensure all orders are processed in a timely manner.
- Accurately enter phone, Email, fax, EDI, and website orders.
- Knowledgeably handle website customer service “Chat” feature conversations.
- Document, investigate and help solve customers’ problems and complaints.
- Set up new customers’ accounts into ERP system.
- Update account information in company databases as needed.
- Follow established processes, and suggest improvements to increase efficiency and effectiveness.
- Remain focused on the functions of the position, and calm, even during demanding, fast-paced times.
- Work on Customer Service related projects when presented, as well as other department tasks, as assigned.
Workforce – Workplace Experts! One Interview with Express = Endless Job Opportunities!
Express Employment Professionals puts people to work in all types of jobs. When you work with Express, you build a relationship with a team of employment professionals in your community who have, in turn, built personal relationships with the businesses that are hiring. Whether you’re building a new career or looking for a short-term job to supplement your income, we offer the flexibility to work the way you want, and you’ll never pay a fee to Express for our services and support.
Take the first step toward your success. Connect now with an Express office in your area.
Express Office: Lakeville (Savage)
8275 210th Street West
Lakeville, MN 55044
Email us
Apply Now
Call Center Representative
Share
Located in Lakeville, MN
Salary: $18 – $23 / hour
Responsibilities:
- Provide World Class Customer Service, resulting in winning experiences
- Communicate courteously and confidently with customers by telephone, email, and website chat.
- Ensure all orders are processed in a timely manner.
- Accurately enter phone, Email, fax, EDI, and website orders.
- Knowledgeably handle website customer service “Chat” feature conversations.
- Document, investigate and help solve customers’ problems and complaints.
- Set up new customers’ accounts into ERP system.
- Update account information in company databases as needed.
- Follow established processes, and suggest improvements to increase efficiency and effectiveness.
- Remain focused on the functions of the position, and calm, even during demanding, fast-paced times.
- Work on Customer Service related projects when presented, as well as other department tasks, as assigned.
Workforce – Workplace Experts! One Interview with Express = Endless Job Opportunities!
Express Employment Professionals puts people to work in all types of jobs. When you work with Express, you build a relationship with a team of employment professionals in your community who have, in turn, built personal relationships with the businesses that are hiring. Whether you’re building a new career or looking for a short-term job to supplement your income, we offer the flexibility to work the way you want, and you’ll never pay a fee to Express for our services and support.
Take the first step toward your success. Connect now with an Express office in your area.
Express Office: Lakeville (Savage)
8275 210th Street West
Lakeville, MN 55044
Email us
Apply Now
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