call center representative in franklin, Tennessee

call center representative.

• franklin , tennessee

• posted today

job details

summary

• $14.99 – $15 per hour

• temp to perm

• high school

• category office and administrative support occupations

• referenceAB_4621554

job details

Are you searching for a new job opportunity? We are looking for driven Call Center Representatives to join a top auto insurance company! This role is 100% on site, located in Franklin, TN 37064. The right candidate will have previous call center experience, and be able to handle 50+ inbound/outbound calls per shift. Must be able to work within given KPI’s – handle time. Please if interested! Pay: $15.00 an hour Schedule: M-F, 8am – 4:30pm

salary: $14.99 – $15 per hour

shift: First

work hours: 8 AM – 4:30 PM

education: High School

Responsibilities

• Handle 50+ inbound calls per shift regarding auto insurance

• Hand off warm intros to internal depts if call needs to be transferred

• Ability to work in a call queue

• Work within given KPI’s- handle time, hold time, and calls received

• Handle inbound and outbound calls with professionalism and care

• Assist customers with inquiries, account management, and problem resolution

Skills

• Call Center

• Call Center Support

• Telephone Etiquette

• Basic Software Skills

• Basic Computer Skills

• Active Listening

Qualifications

• Years of experience: 1 year

• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you’re looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

get in touch

we are here to help you with your questions.

LS

leah sosa

• leah.sosa@randstadusa.com