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Position at Swift Transportation
Call Center Specialist
HYBRID WORK SCHEDULE AFTER TRAINING PERIOD AND BASED ON PERFORMANCE
Schedule: 5:30pm – 2:00am Wednesday and Thursday off
What we offer our Call Center Specialist:
Accelerate your Career!
Our Breakdown Specialist is responsible for resolving equipment issues with drivers and vendors when breakdowns occur. They’re required to make safe, cost-effective decisions that get our equipment back up and running in a timely manner
Job Responsibilities: What you will do
Answer all Advanced Contact Team (ACT) department inbound calls including vendor, breakdown, fuel, lumper, etc.; gather and document available pertinent information to initiate/create a claim or repair order, as well as notify appropriate response personnel. Facilitate necessary repair of equipment during breakdown and accident repair cycles; obtain maximum equipment utilization to minimize overall costs.
Copy and paste URL into browser to view full description: https://swifttrans.jdxpert.com/ShowJob.aspx?EntityID=2&id=2609
Qualifications: What you need to bring
What we offer:
The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
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