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TransPerfect Is More Than Just a Job…
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.
TransPerfect Is More Than Just a Job…
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.
The Call Center Supervisor (CCO) is responsible for overseeing the day-to-day activities of their team and ensuring they are performing job tasks, including customer services, in accordance with TransPerfect Connect standards of practice. Call Center Supervisors (CCO) are responsible for the maintaining a high level of productivity, ensuring high quality standards, and maintaining schedule adherence through team meetings and individual coaching sessions. They are also responsible for providing training on systems and processes during initial hire and follow-up training in the areas of, but not limited to, system operation, communication, customer service, and discipline training.
Position responsibilities:
Qualifications
TransPerfect Connect is the world’s leading provider of interpreting solutions. Because of this achievement, some of the most prestigious brands and organizations in the world are partnered with TransPerfect Connect, giving you the experience and opportunity to be on the front line for these corporations.
But at the end of the day, what this position gives you is the chance to make a difference. To make a difference to the tens of millions of people that don’t have the ability to communicate freely. To make a difference in your own life, as the interpretation industry is growing faster and faster each and every year. To make a difference for your future, as many of our former interpreters are now in managerial and supervisory roles. In addition, multiple Career Advancements with our global company.
TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by states, federal, or local law.
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