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East Midlands (England), East of England, London (region), North East England, North West England, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber
This is a Nationally based role
Overview of the job
The role requires the management of casework systems which will include: drafting responses to correspondence, compiling information for ministerial submissions and litigation, and research on policy matters. They will provide monitoring of day to day delivery of case work support functions, including post handling; electronic scanning and uploading of documents and routine casework administrative tasks
The job holder will undertake casework of complex cases.
Summary
The post requires knowledge of casework processes and policies, an understanding of the issues involved in the management of high profile cases,
The post holder is also responsible for the quality assurance of the work of the casework support team.
This role requires the ability to meet tight deadlines, organise and prioritise casework targets and establish good working relationships with staff and stakeholders. The post holder will have excellent communication skills in order to perform this role to a high level.
Responsibilities, Activities & Duties
The job holder will be required to carry out the following responsibilities, activities and duties:
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.
Please refer to Job Description
We’ll assess you against these behaviours during the selection process:
Alongside your salary of £34,760, HM Prison & Probation Service contributes £10,069 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.
Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ
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Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. I you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints
https://justicejobs.tal.net/vx/appcentre-1/brand-13/candidate/so/pm/1/pl/3/opp/92290-92290-Casework-Officer/en-GB
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