Claim Specialist/ Senior Claim Specialist, Field Claims

Job title:

Claim Specialist/ Senior Claim Specialist, Field Claims

Company

Chubb

Job description

Job Description:Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.Key Objective:Reporting to the AVP, Field Claims Manager, the Field Adjuster is responsible for the direct and in person handling of personal and commercial line property claims of moderate to high severity and complexity in the Toronto region. The successful candidate will be a key contributor to servicing our clients and promoting best class service in one of our critical markets in Canada.Major Responsibilities:

• Attend loss locations in person, complete comprehensive scope and onsite estimate of damages
• Complete timely and thorough claim assessment following loss inspection. Secure and/or file all supporting documentation and verify same for accuracy and completeness
• Establish accurate and timely reserves
• Exercise sound judgment in reaching final disposition of claim by evaluating nature of loss, damages, coverage provided and applicable limits
• Seek technical assistance in handling claims exceeding delegated authority
• Adhere to company best practices and meet or exceed compliance expectations
• Meet and sustain file disposition scores on a monthly basis
• Effectively communicate with Internal and External stakeholders
• Effectively control the use, work product and expenses of outside vendors
• Recognize recovery opportunities where applicable
• Identify and elevate claims were indicators of suspicion are present

Qualifications:

• Minimum of 5-10 years of experience in managing moderate to high complexity property claims or equivalent experience
• Exceptional customer service and broker relationship skills
• High level of initiative and desire to learn
• Excellent verbal and written communication skills, bilingualism in English and French would be a strong asset
• Excellent time management and organizational skills
• Strong negotiation skills with the ability to make independent decisions
• Willingness to travel in the event of a CAT
• Must possess a valid driver’s license

At Chubb we are committed to providing equal employment opportunities to all employees and applicants. It is our policy to provide equal employment opportunities to employees and applicants based on job-related qualifications and ability to perform a job. If you require an accommodation during the hiring process or upon hire, please inform Human Resources. If a selected applicant requests accommodation during the recruitment process, Chubb will consult with the applicant in order to provide suitable accommodation that takes into account the applicant’s accessibility needs.

Expected salary

Location

Toronto, ON

Job date

Fri, 15 Nov 2024 23:32:12 GMT

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