Clinic Supervisor at Stratum Clinic Oxford

Job title:

Clinic Supervisor at Stratum Clinic Oxford

Company

The Dermatology Partnership

Job description

This website uses cookies to ensure you get the best experience on our website.The Dermatology Partnership and selected partners use cookies and similar technologies to ensure you get the best experience on this website. If you consent to it, we will use cookies for analytics purposes.See our to read more about the cookies we set.You can withdraw and manage your consent at any time, by clicking “Manage cookies” at the bottom of each website page.common–cookies–alert#acceptAll”>Accept all cookies common–cookies–alert#disableAll”>Disable non-necessary cookies common–cookies–alert#openPreferences”>Cookie preferences common–cookies–preferences#open” class=”bg-company-primary text-company-primary shadow-form inset-x-4 mb-4 rounded max-w-screen-sm p-4 overflow-auto max-h-[80vh] z-cookie-alert backdrop:bg-[rgba(0,0,0,0.6)] sm:p-10 sm:mb-auto sticky top-2″>Select which cookies you acceptOn this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly.If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. You can change or withdraw your consent at any time, by clicking the link “Manage Cookies”, which is always available at the bottom of the site.To learn more about what the different types of cookies do, how your data is used when they are set etc, see our .Strictly necessaryThese cookies are necessary to make the site work properly, and are always set when you visit the site. Vendors Teamtailorcommon–cookies–preferences#handleCategoryToggle”>AnalyticsThese cookies collect information to help us understand how the site is being used. Vendors Teamtailorcommon–cookies–preferences#handleAccept”>Accept these cookies common–cookies–preferences#handleDecline”>Decline non-necessary cookiescommon–header–menu#toggle” data-common–header–menu-target=”button” title=”Career menu” > Career menuEmployee Candidate Homepagecommon–dropdown#toggle”>common–share#handleClick” data-provider=”Facebook”> Facebook common–share#handleClick” data-provider=”Twitter”> X common–share#handleClick” data-provider=”LinkedIn”> LinkedInClinic Administration · Stratum Clinic, OxfordClinic Supervisor at Stratum Clinic Oxfordcareersite–jobs–form-overlay#showFormOverlay” data-careersite–jobs–form-overlay-target=”coverButton”> Apply for this jobblocks–cover–scroll#handleScrollDown” title=”Scroll to content”>We are currently hiring a Clinic Supervisor at Stratum Clinic Oxford. The successful candidate will be a key member of a small team responsible for supporting the overall success and culture of the clinic, leading a team of reception staff to deliver excellent services for patients and doctors.Part of the role is to assist the Practice Manager in supporting the team in running the Clinic’s day-to-day operations to ensure a smooth journey for patients.This is a hands-on role and will include running the reception at times to suit the business’ needs.General Duties and Responsibilities

• Responsible for day-to-day diary management to maximise bookings and utilisation.
• Responsible for day-to-day management of services offered.
• Support all marketing activity and ensure that all team members are fully aware of and engage with any promotional activity.
• Support improvement on conversion and revenue per patient
• Manage unexpected situations as they arise, including staffing and building.
• Support the PM in scheduling Consultant diaries and Employed Staffing rotas on Practice Pal
• Monitor and report on white space via bookings to maximise sales opportunities.
• Ensure all patient registration forms (Portals) are complete in advance (24hr checks in place)
• Support the PM in maintaining training standards across the clinic.
• Leading and managing the Reception team.

Experience

• Previous clinical reception and administration experience in a Private or NHS setting
• Previous supervisory experience
• Knowledge of patient database systems
• Competent with Microsoft Office software
• Understanding of medical treatments
• Understanding of clinical and pricing documentation

Skills and Qualities

• 3 – 5 years management experience
• Medical background ideally but not essential or from a retail background assistant managerial level
• Excellent oral and written communication skills
• Passion for patient care and delivering an effective service
• Numeracy and administrative skills
• Organisational and time management skills
• Demonstrates a professional, confident and calm approach
• Self-motivated and able to motivate others
• Ability to work independently and as part of a team
• Eye for detail to ensure there are no clerical/fee errors
• Ability to multi-task and problem solve
• Works to well established routines/procedures
• Able to develop and maintain positive and professional working relationships with all staff and patients
• Reliable attendance and timekeeping

What we offer

• A competitive salary

• 40 hours a week (Monday to Saturday)

• 25 days annual leave plus Bank Holidays

• Sick pay

• Staff discounts on dermatology services and products

• Birthday day off

• Pensions plan

• Manager’s bonuses scheme (post probation)

• other incentives, training, and career development support

Department LocationsStratum Clinic, OxfordOur ValuesWe place our patients at the heart of everything we do and demonstrate through our actions that we have a deep understanding of their concerns, embarrassment and fears.We strive to be the best in everything we do, from the clinical expertise of our consultants, therapists and nurses, to the operational systems and processes that we introduce to support them.We believe that our patients’ trust is earned through the delivery of clinical service to the highest standard, adhering to clinical guidelines and good governance, and delivering evidence-based advice and treatments that our patients can rely on.About The Dermatology PartnershipFounded in 2018, The Dermatology Partnership is a growing group of private clinics who are trusted experts in dermatology. We transform peoples’ lives by providing outstanding dermatology care.Founded in 2018 careersite–jobs–form-overlay#showFormOverlay”>Apply for this job jobs–overlay#closeOverlay”>Clinic Administration · Stratum Clinic, OxfordClinic Supervisor at Stratum Clinic OxfordLoading application formCareer site

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Expected salary

Location

Oxford

Job date

Wed, 11 Sep 2024 03:51:39 GMT

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