Clinical Operations Manager

Job title:

Clinical Operations Manager

Company

Kasa HR Consulting

Job description

changepain™ Medical and Allied Health Clinic is an accredited innovative interdisciplinary Pain Centre specializing in individualized whole-person pain and rehabilitation care. Using advanced neuroscience-based therapies, their highly experienced team of Doctors and Allied Health practitioners are dedicated to helping people optimize mind function, physical performance, and life vitality before and after injury. They are passionate about breaking barriers to holistic care as they believe in setting the example for health and care.At changepain™, they offer a blend of MSP, extended care, and private pay services to reduce the development of chronic pain before it happens and find ways to alleviate it when it impacts quality of life. They are an active training facility with UBC as well as a research center focused on treatment effectiveness and reducing barriers to care.In recognition of their growth, the leadership team at changepain™ is seeking a healthcare operations leader with a deep understanding of what it takes to manage a clinic where patients feel supported, staff have robust support systems to excel in their roles, and external partnerships are thriving.This is a truly unique and varied role. As the Clinic Operations Manager, you:own leadership of a team of 20 through 6 direct reports while indirectly supporting an overall headcount of 70 in running operations of the newly built Burnaby location.oversee clinic procedures and workflows including clinician and patient scheduling, data management, and support compliance with healthcare regulations and medical ethics.play a pivotal role in ensuring financial strength, a tech-forward environment, targeted marketing, optimal facilities management, and talent development activities for the clinic.Leverage technology and relationships to advance the mission of changepain™.As a member of the leadership team, you will work closely with the Board of Directors (including Founders) for long-term planning and clinic expansion. You will bring your innovative ideas to advance service delivery, your relationship-building strength to foster teamwork, and your diverse organizational experience to steward sustainable growth.In recruiting our ideal candidate, we want to meet caring professionals with experience overseeing operations, a curiosity for people, and a shared commitment for empowering wellbeing for all. We are seeking someone who embodies excellence with a personal drive to break through difficult conversations to achieve greater results. There is a commitment to do what it takes to ensure that patients and staff feel secure and supported. There is a love of seeing through eureka moments in team, and patients alike. You share in the values of changepain™ which are trust, respect, creative problem-solving, continuous learning, open communication, and team collaboration.changepain™ is a highly data-driven environment, therefore comfort in working with Excel and supporting software to optimize data-backed decision-making will be a key skill set. Experience with Inputhealth EMR would be an asset.Just as important, you understand the healthcare environment where decisions made can have a huge impact on the care given. You have natural business savviness to make informed decisions while driving the patient care journey forward. You possess a calm demeanor in managing multiple sensitive matters and thrive on breaking through barriers as a team.CompensationThis role goes beyond just compensation. It is about wanting to be part of something bigger. That said, the competitive salary of $80,000 to $110,000 based on experience. changepain™ is actively working to create better-aligned HR development and compensation packages. Currently, they provide an annual bonus, 3 weeks of paid vacation, and full benefits. They also support hybrid work styles and flexible hours.Interested?changepain™ has partnered with KasaHR Consulting to fulfill this important hire. To be considered for this role, please apply by sending your resume and cover letter directly through the system.

Expected salary

$80000 – 110000 per year

Location

Burnaby, BC

Job date

Fri, 23 Aug 2024 22:22:12 GMT

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