Coffee Equipment Engineer – Specialist Coffee Services – Stoke-on-Trent

Job title:

Coffee Equipment Engineer – Specialist Coffee Services – Stoke-on-Trent

Company

Selecta

Job description

Selecta is the largest provider of unattended self-serve coffee and convenience food in Europe, leading the way in vending solutions and specialist coffee services. We are hiring a Coffee Equipment Engineer/ Field service Technician (or SCS Engineer as we call it) to join our Technical Department on a mobile basis.About SelectaSelecta operates across 16 countries within Europe, serving 12 million people every day. Within the UK we deliver a national service, relied on and trusted by circa 3,500 businesses to serve tasty beverages and snacks at a variety of locations from workplaces to schools, universities and hospitals and everywhere in-between.Responsibilities and Key Duties:
Installation & Setup

• Install coffee vending machines at client locations, ensuring proper setup and calibration.
• Provide training to clients on machine operation and basic troubleshooting.

Maintenance

• Perform routine maintenance on coffee vending machines to ensure optimal functionality.
• Replace worn-out components and ensure hygiene standards are maintained.

Troubleshooting & Repairs

• Diagnose mechanical, electrical, and software issues in coffee machines.
• Conduct efficient repairs and minimize equipment downtime.

Inventory Management

• Maintain a stock of spare parts, tools, and cleaning supplies.
• Accurately document inventory usage and report shortages.

Client Service

• Provide exceptional client service during installations and maintenance visits.
• Respond promptly to service requests, prioritizing urgent issues.

Technical Reporting

• Maintain accurate records of service visits, including diagnostics, repairs, and completed tasks.
• Submit reports on machine performance trends and recurring issues.

Requirements

• Proven experience in repairing and maintaining coffee machines or similar vending equipment.
• Strong technical skills, including proficiency in diagnosing mechanical, electrical, and software faults.
• Ability to read and interpret technical manuals and schematics.
• Basic plumbing and electrical knowledge.
• Valid driver’s license and ability to travel to client sites.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal abilities.
• Self-motivated with the ability to work independently or as part of a team.
• Commitment to delivering high-quality service with a customer-first approach.

Applicants must have the Right to Work in the UK permanently. Please apply for consideration- we look forward to reviewing your CV.In line with the Immigration, Nationality and Asylum Act, all applicants will be expected to provide proof of eligibility to work in the UK if invited to interview. Selecta UK recognises the benefits of a diverse workforce and we therefore welcome applications from all backgrounds and all sections of the community.Benefits

• Up to 25 days’ holiday per annum.
• Being part of something incredible
• Be part of One Selecta who are an equal opportunity employer. We are committed to encouraging equality, diversity and inclusion among our business.

Expected salary

£33000 – 37000 per year

Location

Stoke-on-Trent

Job date

Thu, 16 Jan 2025 23:18:05 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (hiring-jobs.com) you saw this job posting.