Community Manager
PostHog
Help us to increase the number of successful products in the world!đ Location: We are full-remote and globally distributed! Our current team is distributed between GMT-8 and GMT+2 so we currently only hire in these timezones.đ¤ Interview process: 1) Culture screen w/ Coua (30mins), 2) Technical screen w/ Joe (30 mins), 3) Small team screen w/ James H. (45mins) 5) SuperDay (8-10 hours)đĽď¸ Team:đź Manager:đ° Compensation: Please check our .đŚ Read more about and how we think about .About PostHogPostHog helps engineers build better products. We are a single platform to analyze, test, observe, and deploy new features. We give engineers product & web analytics, session replay, feature flags, experiments, a CDP, SQL access, and a data warehouse⌠and thereâs plenty more to come.PostHog was created as an open-source project during Y Combinatorâs W20 cohort and had the most successful B2B software launch on HackerNews since 2012 â with a product that was just 4 weeks old. Since then, more than 70,000 companies have installed the platform. Weâve had huge success with our paid upgrades, raised $27m from some of the worldâs top , and have shown strong product-led growth â 97% driven by word of mouth.Weâre growing quickly but sustainably â weâre , averaging 10% monthly revenue growth, with
$10m ARR. Weâre staying focused on building an awesome product for end users, hiring a handful of exceptional team members, and seeing fantastic growth as a result.What we valueWe are â building a huge community around a free-for-life product is key to PostHogâs strategy.We aim to become the most transparent company, ever. In order to enable teams to make great decisions, we share as much information as we can. In our everyone can read about our roadmap, how we pay (or even let go of) people, what our strategy is, and who we have raised money from. We also have regular team-wide feedback sessions, where we share honest feedback with each other.Working autonomously and maximizing impact â we donât tell anyone what to do. Everyone chooses what to work on next based on what is going to have the biggest impact on our customers.Solve big problems â . We are all about acting fast, innovating, and .Who weâre looking forWeâre not entirely sure! This is our first time hiring someone in this role, so weâll need you to help us work it out with us. But weâve got some ideasâŚYour mission is to help get more people in relevant communities to hear about PostHog. Weâve built a really strong word-of-mouth engine so far, and now we want to augment that by increasing awareness of PostHog in the places where our (potential) users like to hang out, like YouTube, Reddit, and Twitter.Youâll be a key voice of PostHog in these communities and will be regularly talking to people across various channels, so representing PostHog in a genuine way in keeping with our brand is a must. Maybe you wonât even mention PostHog at all sometimes â thatâs ok! If you go all super sales-y âhey you should check out PostHogâ like the rest of our boring competitors, you wonât succeed.If you join us today, youâll have an opportunity to get in exceptionally early at a time when our growth is rocketing.What youâll be doingThese are the things that broadly we want you to do â but you shouldnât see this as a comprehensive list! We expect a lot of the stuff youâre doing in this role to be things that you think we should be doing too.Weâve done some initial work with content creators like Theo and the results have been great! We think creators could be huge for us, but we need someone to drive this and make sponsoring creators a repeatable process. Yes, we will give you a sensible budget.People ask about PostHog a lot on places like Reddit, Twitter, and HN, as well as a bunch of closed Slack/Discord groups that weâre probably not even aware of. Weâre missing a big opportunity to be really helpful in these places. Think âhereâs an answer to your questionâ not âlet me pitch you PostHogâ.Weird or IRL meetup ideas. For example, we think it would be cool to rent out Hackspaces and let the community use them for free. Should we do meetups in the future? Maybe!We donât currently have a single person managing our companyâs social media presence -this is working fine for now as itâs not a big growth driver for us, but if you want to own this then go for it.What you wonât be doingâ Speaking at events and conferences â they take up too much time compared to some of the other ideas weâd like to pursue first.â Doing big, splashy projects â youâll need to try a bunch of different things to see what sticks.â Doing a big plan and launch is not the PostHog way.â Spending lots of time writing docs â occasional updates when you see confused users are encouraged, but you shouldnât spend lots of time writing.â Waiting for us to give you your next task.(Tl;dr â this is a community role, not a dev advocate/devrel role)RequirementsYou have full-stack development experience. You donât need to have been a professional engineer, but weâll want to see that youâve built small apps or side projects yourself.You are very organized and good at following through, chasing people down â that kind of thing. Working with content creators means you canât get disheartened when they donât reply to your emails or deliver things on time â you need to be resilient.You are highly optimistic and personable, and motivated to help others.Nice to haveExperience managing and growing brand awareness within online communities.Experience working with similar products, ie. developer tools more broadly, or specifically product analytics, session replay, feature flags, A/B testing, data warehouses, or data pipelines.We believe people from diverse backgrounds, with different identities and experiences, make our product and our company better. Thatâs why we dedicated a page in our handbook to . No matter your background, weâd love to hear from you!Also, if you have a disability, please let us know if thereâs any way we can make the interview process better for you â weâre happy to accommodate!#LI-DNIBenefitsWhat we offer in return:đ° Generous, transparent and employee-friendly in PostHogđ´ with a 25-day minimum (in 2021 the team on average took 32 days off)đĽ Private , including dental and vision (US and UK only)đľ đ´ Pension/ (4% matching)đźđ andâ andđ§ đ¤ $100/month budget to provide support tođ¸đŤ Regular team off-sites (we went to Iceland in March) with carbon offsetting for work travel with
United Kingdom
Thu, 18 Jul 2024 06:27:29 GMT
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