Consultant Mainstreaming Accountability to Affected Populations (AAP) into programming United Nations Children's Fund Experience: 3 to 5 Years Bangkok, Thailand Apply By: 19-06-2024

United Nations Children's Fund




UNICEF East Asia and Pacific Regional Office is seeking an individual consultant to provide technical support to EAPRO and to country offices across the region to implement the priority actions outlined in the EAPRO AAP Roadmap 2023-2025, namely:

  • Senior management leadership on AAP integration;
  • RO and CO resources for AAP integration;
  • AAP integrated into Planning, Monitoring and Evaluation (PME) processes, including for Emergency Preparedness and Response (EPR) and partnership arrangements; and
  • Programmes and operations staff ensure systematic inclusion of information provision, participation, and complaints and feedback mechanisms across multiple sectors.

Develop resources to support AAP integration at RO and CO levels.

  • Facilitate development and use of harmonized tools and knowledge products on AAP for CO staff and partners.
  • Support the development and or adaptation of suitable tools and opportunities for AAP data collection in COs to inform design and implementation of programmatic interventions.
  • Contextualise global AAP capacity building materials and identify opportunities to integrate AAP/CE into existing training and tailor content to specific audiences.
  • Expected deliverable 4: Develop a standard community satisfaction survey tool for integration in CO monitoring processes.
  • Expected deliverable 5: Develop standard feedback SOP and feedback data collection formats for use by CO and implementing partners.

Establish Helpdesk function for technical assistance to COs on AAP:

  • Support the development of country level strategies and action plans to scale up AAP interventions and processes.
  • Provide technical assistance to facilitate AAP related trainings and capacity development for UNICEF staff, partner agencies, Implementing Partners and/ Government counterparts.
  • In coordination with RO PME, support the integration of AAP interventions and processes into new Country Programme Documents, and technically support development of systems for systematic collection and analysis of key community feedback data through integration of core AAP questions in assessments, surveys and other data collection tools and opportunities.
  • In coordination with RO-Operations and RO-Humanitarian Action teams, support the integration of AAP interventions and processes into CO implementing partnership arrangements (e.g. Programme Documents, humanitarian Simplified Programme Documents).
  • In coordination with RO-Humanitarian Action teams review existing emergency preparedness plans and support the integration of AAP and CE into country-level preparedness efforts to enhance readiness to fulfill UNICEF’s AAP commitments in case of sudden-onset emergencies.  
  • In close collaboration with the HQ UNICARE team, support the roll out of global feedback mechanism ensuring best practices are replicated in COs across the region.
  • In partnership with Regional and CO SEA staff support CO level linkages between PSEA and AAP with a focus on community-based reporting mechanisms.
  • Expected deliverable 6: New / updated AAP action plans supported in at least 10 countries
  • Delivery schedule: 6a) November 2024; 6b) January 2025; 6c) May 2025
  • Expected deliverable 7: AAP specific and/or integrated trainings facilitated in at least 4 countries
  • Delivery schedule: 7a) December 2024; 7b) June 2025
  • Expected deliverable 8: Provide technical inputs during mid-term reviews / development of new CPDs for at least 4 COs.
  • Delivery schedule: 8a) April 2025 8b) May 2025
  • Expected deliverable 9: All 14 Emergency Preparedness Plans in the region reviewed for APP integration

Strengthen AAP evidence generation, innovation, and knowledge management:

  • Facilitate the collection of lesson learned, and documentation of AAP innovative practices.
  • Establish regional AAP COP with quarterly webinars to support regional advocacy, networking and regularly updates on current AAP practices for improved understanding of and adoption of AAP principles and approaches.
  • Represent UNICEF at inter-agency Working Groups, and other relevant fora in formulating and articulating AAP plans and outcomes and in disseminating key results and lessons learnt.

To qualify as an advocate for every child you will have…

  • Advanced university degree in social sciences (anthropology, sociology, psychology, social development, development studies etc.), community development or any other related field.
  • At least 8 years of professional experience in community engagement with significant experience working on AAP interventions and the establishment of feedback and complaints mechanisms.
  • Strong experience in capacity building on AAP for a mixed audience of UN staff, NGOs/CSO and national governments
  • Previous experience providing technical support to and communicating with partners at different levels.
  • Demonstrated skills in professional high-quality writing in English.
  • Experience working in the East Asia Pacific region
  • Experience working with UNICEF an asset.





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