Contact Center Sales and Service Phone Advisor – Florida Residents Only – Self Defense Industry – Remote
Delta Defense
Job Category: Contact CenterRequisition Number: CONTA001654Job DetailsDescriptionThis opportunity is open to Florida residents ONLY.If you are interested in this role but do not reside in Florida, please visit our alternate job postings here:Are you ready for a career you can BELIEVE in?
Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Service for the USCCA.The USCCA helps responsible Americans avoid danger, save lives, and keep their families safe. Learn more about the USCCA atElevate your career with us and reap the rewards of your success!
Position Summary:Advisors provide a world-class experience for our members who reach us by phone. Be part of a team primarily responsible for receiving inbound contacts from USCCA members and prospects and for making outbound calls to welcome and serve our members. Build deep connections while helping others be the very best protectors of self and family. If you want a job that can make a true difference in someone’s life, every day, then this role is for you! Join a super fun team and excel in a role that’s at the backbone of our sales and service operations.You will engage in real conversations that deepen trust between our members and the brand. This position educates customers on the value of membership, executes sales that meet their needs, and provides an unprecedented service experience. You will play a vital role in needs-based selling by understanding and responding to customer requirements and discussing product options that enhance their membership value. This is not your typical call center gig.Connect, inform, and assist with needs ranging from updating account information, processing payments, discussing and executing product and membership purchases, and member retention efforts. This is your opportunity to perform in a supportive team environment and use your unique talents to do meaningful work at one of Newsweek’s Top 100 America’s Most Loved Workplaces!Essential Duties & Responsibilities:
Required Skills/Experience:
We provide 11 weeks of PAID training for this role, so you will be knowledgeable and confident when engaging with our members. Training includes new employee on-boarding, product and systems training, sales and service training and preparation for earning your Producer Property and Casualty License.** Must be able to complete Full Time PAID Training (Monday-Friday 8:00am-4:30pm Central) for the first 11weeks upon hire. ** Training is virtual.Hiring FLORIDA RESIDENTS ONLY for Full Time remote-work positions. Afternoon & evening shifts available.Why YOU should Work at Delta Defense!
Benefits information can be reviewed at: https://www.deltadefense.com/careersAnticipated application close date for Florida candidates: August 16, 2024PM19LI#-RemoteJune 28, 2024PI51c0138a3928-8722-34755860
$18 per hour
West Bend, WI
Thu, 04 Jul 2024 07:58:19 GMT
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