Contract Support – North

Job title:

Contract Support – North

Company

Places for People

Job description

Reporting Group:Assets and InvestmentsAssets and InvestmentsAt Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply – you could be just who we’re looking for! Of course, experience and track record are important, but we’re more interested in hiring someone that embodies our People Promises. That’s someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK’s leading Social Enterprise we’re dedicated to creating inclusive and thriving Communities for both our Customers and Employees.So, what are you waiting for? Join a community that cares about you!More about the teamWe are looking to recruit a Contract Support professional on a fixed term contract until March 2025. Reporting to the Contract Lead, you will be part of the ever expanding Assets and Investment function. This is an exciting time to join a growing area of the business.More about your roleCovering the North of England, you will be responsible for liaising with both internal and external customers on the phone and via email in order to ensure that service delivery is efficient and achieved continuously.In addition to ensuring a customer focussed approach is adopted, you will action all necessary documents in line with SLAs. Financial reporting is a key aspect of the role as is maintaining accuracy in the databases.You will support customer complaints and ensure that we are compliant with the relevant regulation.For more information, please download our job profile available on our website.More about youThe ideal candidate will have excellent communication skills and be comfortable liaising with stakeholders at different levels of an organisation. Being able to utilise IT packages such as MS Teams and Outlook are important along with the ability to multi task and manage your time effectively.At Places for People, we prioritise our dedication to safer recruitment. Therefore, a basic DBS check is mandatory for this position.Experience & Skills

• Excellent communication skills,
• IT Literate in particular Teams, Excel and Outlook,
• An understanding of property maintenance,
• Housing knowledge,
• The willingness to work towards qualification.

The benefitsWe are a large diverse and ambitious business, which will give you all the challenge you could wish for.We know that there’s always more we can do to make you smile, that’s why we offer a comprehensive benefits package with each role, yours will include:

• Competitive salary, with a salary review yearly
• Pension with matched contributions up to 7%
• Excellent holiday package – up to 35 days annual leave with the option to buy or sell leave
• Overtime as and when required
• Cashback plan for healthcare costs – up to £500 saving per year
• A bonus scheme for all colleagues at 2%
• Training and development
• Extra perks including huge discounts and offers from shops, cinemas and much more.

What’s next?If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment teamIf you are a Places for People customer and you’re looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk.Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.If you are a recruitment agency please note we operate a PSL and do not take cold callsArmed Forces – We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who has formerly served in the Armed Forces and who meets the essential criteria for the vacancy.Disability Confident – We are proud to be a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer. This helps us to successfully employ and retain people with disabilities and health conditions. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview. The Equality Act 2010 (Disability Discrimination Act 1995 for NI) defines a disabled person as someone who has a physical or mental impairment that has sa substantial and long-term negative effect on their ability to do daily activities.Neurodivergent – Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn’t allow them to self-advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.

Expected salary

£28600 per year

Location

East Anglia

Job date

Thu, 26 Sep 2024 01:38:38 GMT

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