Coordinator, Education Coordinator, Education

Department 00033 – Executive Education Job Summary

The University of Utah, David Eccles School of Business, Executive Education, is seeking a proactive and detail-oriented Program Coordinator to join the team. The successful candidate will play a pivotal role in both business development initiatives and program coordination efforts. The Program Coordinator will collaborate closely with our Business Development Team to identify and nurture client relationships while ensuring the seamless execution of our Executive Education programs. This role requires strong interpersonal skills and meticulous attention to detail.

To read more about Executive Education, visit our website at execed.utah.edu.

Responsibilities

Program/Class Coordination: (70%)

1. Plan, implement, and ensure the quality of class days by coordinating with faculty, arranging classroom logistics, and managing all aspects to optimize participant experience.
2. Manage classroom reservations, snacks and meals, IT/AV equipment, course materials, and other logistics for effective classroom setup and cleanup.
3. Serve as a resource for class participants, addressing questions and providing guidance on program components.
4. Represent executive education programs and the university accurately, making decisions in partnership with the Manager to run programs effectively and conscientiously.
5. Maintain accurate and detailed event records, collecting feedback for future improvements.
6. Collaborate with the Manager on evaluations for events, new programs, and assigned projects.
7. Track budgets, reconcile bills, and ensure proper billing to the appropriate accounts.
8. Demonstrate flexibility to accommodate client needs and deadlines, including evening and weekend work availability.

Business Development Team Collaboration: (30%)

1. Engage in significant interpersonal communication with business development team, clients, and prospective class participants through phone calls, in-person meetings, and email correspondence.
2. Assist in developing proposals and presentations, coordinating faculty, and completing required documentation for curriculum development.
3. Identify and generate new business leads, promptly respond to initial participant inquiries, and explore client opportunities.
4. Provide follow-up communication to recruit and register participants in new classes, ensuring support for certificate completion.
5. Follow up on inbound leads to facilitate Executive Education classes and certificate registrations.
6. Collaborate with the business development team using a consultative approach to create innovative learning experiences tailored to address client needs and deliver long-term value.
7. Demonstrate customer orientation, strong interpersonal skills, experience with executive audiences, and consultative selling abilities essential for success in the role.
8. Maintain attention to detail, actively preparing and reporting on opportunity pipelines, progress on key metrics, and business status.

Note: This job description is not a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job.

Work Environment and Level of Frequency typically required

• Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required

• Nearly Continuously: Sitting, hearing, listening, talking.
• Often: Repetitive hand motion (such as typing), walking, bending, reaching overhead, Lifting – up to 25 pounds.

Minimum Qualifications

• Bachelor’s degree in a related area or equivalency (one year of education can be substituted for two years of related work experience), and two years related experience required.
• Demonstrated human relations and effective communication skills also required.
• Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

• Previous experience in business development, sales, or customer service roles preferred.
• Strong organizational and time-management skills.
• Excellent verbal and written communication abilities.
• Proficiency in Microsoft Office Suite and CRM software.
• Ability to work effectively both independently and as part of a team.
• Knowledge of educational program management is a plus.

If you are passionate about education, possess a proactive mindset, and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity to contribute to the growth and success of Executive Education programs.

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page.

Online reports may be submitted at https://oeo.utah.edu

https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.

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