Coordinator Performance Improvement

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what’s possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people’s lives.

Job Summary:

The Performance Improvement Coordinator reports to the Director of Quality and Patient Safety and is responsible for coordinating and facilitating performance improvement teams and clinical quality teams. Responsible for project management for assigned priority teams/projects. Responsible for developing and implementing PI education programs to support the PI process. Provides PI consultation as requested. Communicates PI activities. Develops and provides PI reports and presentation. Maintains PI documentation to support assigned PI activities and responsibilities.

Core Responsibilities and Essential Functions:

Project Management/Facilitation

a. Develops team charter in collaboration with leadership owner.

b. Develops project plans.

c. Conducts research on standards, regulations and/or team/committee topics being addressed.

d. Coaches leader/chair in tools of PI.

e. Creates process flowcharts.

f. Plans meeting agendas and activities with team/committee leader/chair.

g. Arranges meeting dates, times, locations and notifies members.

h. Prepares meeting documents.

i. Facilitates team/committee meeting to keep on track and accomplish meeting objectives.

j. Maintains attendance roster.

k. Scribes meeting minutes.

l. Maintains meeting assignment document.

m. Develops action plans and measures of effectiveness in collaboration with leader/chair and members.

n. Tracks progress of action plans and measures of effectiveness and works with team leader/chair to achieve targeted outcomes.

o. Maintains team/committee documentation records.

p. Provides communication of team/committee activities to team members, leadership.

q. Prepares presentations for team leader/committee chair.

r. Serves as leader in absence of leader/chair as requested.

Documentation

a. Maintains project/committee/team activities documentation utilizing appropriate PI forms.

b. Maintains documentation of root cause analysis and team activities related to sentinel events.

c. Maintains hospital measures and PI activities notebook which contains hospital specific data and department specific measurement inventories, annual PI assessments and quality control inventories.

d. Prepares presentations and reports for areas of responsibility.

e. Documents PI project teams using PI forms and tools to support appropriate methodology.

Communication

a. Reports project findings to Quality Review Committee quarterly or as requested.

b. Develops content material for committee presentations.

c. Develops educational material for staff on project goals and implementation.

d. Collaborates with other members of the department on other projects/initiatives related to Accreditation, Infection Prevention, Patient Safety or Stroke/Sepsis.

Performs other duties as assigned

Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Required Minimum Education:

• Diploma from an accredited nursing program of an accredited School of Nursing (Bachelors Degree preferred) with current Georgia Registered Nurse License. Required
• Bachelor’s Degree BSN Preferred

Required Minimum License(s) and Certification(s):

All certifications are required upon hire unless otherwise stated.

• Reg Nurse (Single State) or RN – Multi-state Compact

Required Minimum Experience:

• Minimum 3 years experience in Acute Care. Required and
• Tools and techniques of performance improvement/quality management and project management, Preferred and
• Supervisory experience Preferred

Required Minimum Skills:

• Strong written and verbal communication skills, ease, and comfort with group presentations, capable of audio/visual set up and displays.
• Typing skills on Windows based computer applications and familiarity with EPIC EMR.
• Professional, organized, problem solving/critical thinking, a must.
• Must be detail oriented, with excellent organization, positive leadership skills, team building, change management, problem solving, project management.

Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.

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