Corporate Receptionist

Job title:

Corporate Receptionist

Company

Jones Lang LaSalle

Job description

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Corporate ReceptionistBased: On site Rolls-Royce WarringtonTotal weekly hours: 19Wed 12pm – 5pm Thurs 8am – 5pm Fri 8am – 2pmWhat this job involves:As a Part Time Corporate Receptionist at JLL in Warrington, you’ll play a crucial role in shaping a brighter way for our client Rolls-Royce and fellow employees in the UK.The key focus for this role will be to create a single and visual point of contact for client visitors and employees and to act as the primary interface between the internal operations of stakeholders and its clients. Providing services to the highest possible standards as well as representing the client (Rolls-Royce) and JLL values in appearance, presentation and manners.What your day-to-day will look like:

• To ensure all guests receive an excellent welcome and consistently deliver a great service, portraying a friendly, professional and courteous demeanour always, using open and appropriate body language.
• Ensure consistent, high-quality support is supplied to the business.
• To effectively deliver to all guests, Health and Safety and building information as necessary including evacuation procedure upon arrival and HSE inductions.
• To ensure familiarity of the office day to day operations and how to manage events as and when they arise.
• To obtain knowledge of all key stakeholders eg. Birchwood Park Management Team, JLL’s operations and engineering team and how they support the day-to-day operations of the office and the contractual arrangements under which they provide services eg. service level agreements re attendance and service offerings.
• To efficiently report any maintenance, IT or Health and Safety concerns and assist with the safe closure of events.
• To undertake the role of fire marshal and support the Health and Safety Directorate with communications and requests to ensure that the service of fire marshals and first aiders within the office is always maintained.
• To manage the security needs of visitors, employees and secondees visiting and based at the office, liaising with the Security Department to ensure all policies and procedures are adhered to.

·To support the Facilities Manager in ensuring that all security requirements in the day-to-day operation of the office are adhered to, including the hosting of contractors on site on behalf of the Property Department.·To process meeting room requests, for internal & external meetings and amend and manage conflicts where necessary.·To be responsible for booking car parking spaces for visitors and to manage the car parking database and requests for employees too.·To aid and support with desk booking queries and to undertake an Administration role for the company’s desk booking application.·To use a variety of excel and word documents to input data into and generate reports to support the Facilities Manager.·To assist the Facilities Manager with the ordering of equipment, services and items for the office.·To support the Facilities Manager with communication messaging and the management of property information on the company’s Property intranet page.·To support with catering requests and aid with the delivery, set up and removal following meetings.·To manage any guest complaints and provide a swift solution or escalate as necessary.·To ensure telephone and email etiquette is professional and always adhered to, including answering and directing of calls and emails using the appropriate greetings sign off.·To manage all mail and courier services.·To set several meeting rooms to 5-star standard and to client requirements and to actively complete departmental checklists ensuring quality of service and standards pertaining to the presentation and maintenance of meeting rooms and public areas.·To provide support to visitors and employees with the AV equipment with the office.·To be articulate and pre-empt the needs of clients and visitors.·To communicate effectively with other departments and residents in the building, including the building reception team.·To participate in appropriate training to operate and fulfil a number of the responsibilities set out above.·To assist in any other reasonable duties as required by colleagues, managers and clients.Required Qualifications:

• Minimum of 1 year experience in a receptionist or customer service role

• Proficiency in Microsoft Office Suite

• Excellent verbal and written communication skills with a strong command of English

• Strong organisational and multitasking abilities

• Professional appearance and demeanour

• Ability to work independently and as part of a team

Preferred Qualifications:

• Experience in a corporate office environment in the UK

• Knowledge of visitor management systems

• Experience with handling confidential information

• Familiarity with basic office equipment and technologies

• Flexibility to occasionally work extended hours if needed

At JLL, we believe the most effective teams are built when everyone is empowered to thrive. We support each other’s wellbeing and champion inclusivity and belonging across our UK teams. Join us in embracing more innovative ways of working and seize the opportunity to strengthen and advance your career in a dynamic, global environment with strong roots in the UK market.#LI-DW2Location:On-site –Warrington, GBRIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our page
I want to work for JLL.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .

Expected salary

Location

Warrington, Cheshire

Job date

Sat, 01 Mar 2025 23:05:06 GMT

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