Credit Operations – Quality Control Analyst/Associate – French/Italian Speaker

If you have a proven track record of positive collaboration on complex topics, operational excellence, and efficiency with a high level of exposure within our line of business – this role is for you!  

As a Credit Operations – Quality Control Associate – French/Italian Speaker in Wealth Management Operations you will be responsible for day-to-day Credit documentation quality review, facilitating cross functional meetings, providing guidance and consultation to data owners, and working collaboratively with stakeholders and management to ensure quality performance is monitored, communicated and implemented in accordance with firm policies and standard operating procedures. 

Job responsibilities 

• Performs audit and Quality Review of Internally drafted Credit documentation for multiple markets in English, French, Italian and Spanish
• Stays responsible for continuous improvement and development of the quality program and engineer process changes
• Provides subject matter expertise to data owners and approvers
• Understands and interprets firm policies and compliance requirements for incorporation into quality control policies and procedures
• Participates in stakeholder meetings to meet deadlines and/ or resolve problems at peer level
• Stays responsible for additional tasks assigned by management which may include assistance with process transfers, partner communications, maintenance of quality agreements

Required qualifications, capabilities, and skills

• Previous experience within a financial institution in documentation, audit, and/or experience in reviewing and checking credit/loan documentation to ensure accuracy and quality of documentation
• Excellent interpersonal skills with an ability to communicate at all levels
• Strong organisational skills and strong attention to detail
• Ability to work independently, self-motivated with ability to prioritize work and meet tight deadlines
• Strong solution based problem solving and analytical skills, able to add value rather than just accept the status-quo
• Control and Risk Mitigation mind-set 
• Proficient in Microsoft Office and Familiarity with modern data science & analytic tools
• Candidate should at least be proficient in either French or Italian, in addition to English

Preferred qualifications, capabilities, and skills

• Understanding of credit related legal risks and mortgage product knowledge
• Familiarity with programming languages, such as Alteryx, Python, Tableau and UiPath
• Fluency in French and Italian. Additional Spanish is an advantage

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.