CRM Technical Business Analyst
Venn Group
Venn Group is excited to partner with the Royal Borough of Kensington & Chelsea to recruit a specialist CRM programme team, to deliver the Dynamics 365 CRM technical elements of the council’s resident experience transformation.The CRM programme team will translate the council’s user and business needs into technical specifications, then work with a 3rd party CRM partner to develop these into high-quality and user-friendly digital services and functions.The CRM Technical Business Analyst will work cross-functionally with DD&T (Digital, Data and Technology) and Customer Access teams to understand business needs, gather requirements and design solutions to enhance CRM resident engagement effectiveness.Employment type: Fixed-Term ContractLength: 12 months initialSalary: £55,497 – £63,045Hybrid working is required, with the team attending the office in London once a week.Responsibilities in post:
Desired skills and experience:
Hiring Process:
To be considered for this position and for further information on this and other roles please apply and reach out to the Venn Group Local Government division in our London office.
£63045 per year
Kensington, West London
Sat, 12 Oct 2024 22:57:09 GMT
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