Custome Service in Suite 720, Texas

Description

Our client in the home care Industry is hiring a Client Care Coordinator for an Immediate Start!

The Client Care Coordinator is valued, and essential, in providing the best care to each patient, every day. The team members play an integral role in shaping the future of healthcare. Delivering the right care, at the right time, in the right place is the mission that inspires and that starts with the right people. Currently, our client serves over 65,000 patients nationwide, with constant opportunities to have a considerable influence in the lives of our patients and their families. This means you have countless ways to be effective in your role as Client Care Coordinator by helping your team to reach their full potential.

Why Join the mission?

• You will work in a collaborative environment.

• You will be rewarded with a unique opportunity, collaborating with elite team of healthcare professionals.

• Comprehensive onboarding and mentorship

• Opportunities for advancement

What is Required?

• Employment or personal experience giving one an understanding of the issues and needs of the elderly or disabled.

• Two years’ experience in fast-paced office preferred.

• Must have a high school diploma or GED. Associate or bachelor’s degree preferred.

• Knowledge of the healthcare industry

• Working knowledge of Medicare/Medicaid, home care benefits, policies and procedures preferred

• Excellent computer skills and knowledge required.

• Excellent organizational skills required.

• Must be able to multitask in a challenging environment.

• Professional verbal and written communication skills required.

• Must be a collaborator, intuitive and able to interact effectively with all.

• Possess good management and leadership skills.

• Ability to motivate others in a positive manner.

This position will report to the Client Care Manager.

If you have experience as a client care coordinator this position is for you. Apply online for immediate consideration or call your local Robert half Office at 210-696-8300 for more information.

Requirements • A minimum of 3 years of experience in a customer service role

• Proficiency in CRM software to manage customer interactions

• Familiarity with About Time software for efficient task management

• Experience in answering inbound calls in a prompt and detail oriented manner

• Knowledge of budget processes to ensure cost-effectiveness

• Excellent calendar management skills to organize and schedule appointments

• Strong communication skills to interact effectively with customers and team members

• Experience in home health agencies, understanding their unique customer service needs

• Proven track record in a call center customer service environment

• Extensive customer service skills to ensure customer satisfaction and retention

• Proficiency in Microsoft Excel for data entry and analysis.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .