Customer Account Co-ordinator

Job title:

Customer Account Co-ordinator

Company

Hi Vis Hire

Job description

Job Description:Due to a recent business win, a brand new opportunity has been created for a Customer Account co-ordinator to be based within a customer’s premises in Trafford park. Working for a well-respected Hire and Sales company with an excellent reputation for product innovation and eco-friendly site solutions, your role is to manage the business transactions between the customer and my client, ensuring an excellent service is provided and the ongoing business relationship with both parties is strengthened.You will be responsible for building great rapport with your customers, managing customer calls, from initial enquiry through to delivery of equipment, alongside completing all administrative tasks, ensuring all orders are input into the system accurately and queries are resolved efficiently. It is important that you understand the customers’ needs by asking relevant questions and use the opportunity to upsell, or uncover future plans.The ideal candidate should have:

• A background in customer service (hire industry experience would be beneficial)

• Experience of dealing with customers in a busy environment and the ability to work effectively under pressure

• Excellent communication skills – both telephone and face to face, with the ability to develop relationships with both internal and external customers

• Great admin skills with strong attention to detail.

• Good level of IT literacy

You will be rewarded with an exciting role where you are responsible for your own success, a competitive salary and a bonus based on growth in hire revenue.

Expected salary

Location

Trafford Park, Greater Manchester

Job date

Thu, 15 Aug 2024 01:51:39 GMT

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