Customer Relations Advisor
TransUnion
What We’ll Bring: We Are TransUnion:TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance.What You’ll Bring:We’re looking for a Customer Relations Advisor to join our Consumer Relations team here at TransUnion.In this fast-paced role, you will work with our wider Customer Relations & Consumer services team to deal with consumer complaints relating to their credit report.So whether you are currently working within Complaints, Redress or Customer Services this exciting role will offer a host of development opportunities as part of a global team.Day to Day You’ll Be:
Essential Skills & Experience:
Desirable Skills & Experience:
Impact You’ll Make:What’s In It for you?At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with:
TransUnion – a place to grow:We know that you may not possess every aspect of the essential and/or desirable skills listed above but if there’s something you can’t tick off, don’t let that put you off applying as we could explore training for you.Working PatternOur work style for this position is ‘hybrid’, which involves spending 40% of your working week at one of our office sites so you’ll need to live within a sensible commutable distance from our office. We’re happy to talk flexible working.Interview & Hiring ProcessMost of our recruitment processes are virtual, so you’ll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this.Reasonable AdjustmentsIf you require any reasonable adjustments to attend an interview with us please make us aware of this on your application.This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.TransUnion Job TitleAnalyst, Consumer Operations Support
Leeds
Thu, 07 Nov 2024 08:52:31 GMT
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