Customer Retention Manager
Grantify
Are you passionate about client relationships and driving customer success? Do you thrive in a dynamic and innovative environment? Do you want to be part of a company that’s expanding rapidly and has ambitious growth plans? If so, we want to hear from you!At Grantify, we’re looking for a dedicated Customer Retention Manager to join our team. As a crucial member of our growth team, you’ll play a key role in retaining and expanding our client base. You’ll be responsible for managing existing subscription products, identifying upselling and cross-selling opportunities, and ensuring high customer satisfaction. Strong sales skills and experience are essential for this role, as you’ll be working to maximise revenue and client retention. If you’re a proactive problem-solver with a knack for building lasting relationships, keep reading.Your Mission
Why You’ll Love Working Here
What does success in the role look like?
Who You Are
Your Background
Note: This position is UK-based, and applicants must have the right to work in the UK.Perks & Benefits
About GrantifyWe are a dynamic generative AI start-up that has rapidly grown from a 2-person founding team to a vibrant workforce of over 100, with a strategic expansion into the US market. On average over the past three years, Grantify has doubled in size annually, earning recognition as the 46th fastest-growing company in the UK for 2024.Our unique AI grant writing platform has successfully raised over $150 million for start-ups, helping businesses across various industries secure substantial government funding, reaching up to seven figures. We simplify the complex landscape of government grants and funding opportunities, enabling technology enterprises to access funds eight times faster than the industry average. We are proud of our 4.8 rating on TrustPilot, reflecting our commitment to exceptional service and results.Looking ahead, we have ambitious plans to raise $1 billion in funding and become the number one funding launchpad globally. Join us on this exciting journey and be a part of our innovative team shaping the future of funding opportunities.Hiring Process
The whole process usually takes about 3 weeks end to end, but we’re flexible and will do our best to accommodate timings that will work for you. As you progress through the stages, our Talent Acquisition Manager will share feedback and information on what to expect/prepare for. We aim to provide feedback and/or updates within 72 hours of each step.Our Commitment to DiversityAt Grantify, we believe in fostering an inclusive environment where diversity is celebrated. We encourage applications from people of all backgrounds and are committed to building a team that reflects a variety of perspectives and skills.Ready to make an impact? Apply today and help us shape the future of funding opportunities!We are a dynamic generative AI start-up, which has swiftly grown from a 2-person founding team to a thriving workforce of over 100 in just 4 years, including a strategic expansion into the US market.We specialise in simplifying the complex landscape of government grants and funding opportunities, with a proven track record of streamlining the process for time-strapped technology enterprises across various industries.Having raised over $150m to date, our unique approach enables businesses to secure substantial government funding (up to seven figures) in significantly less time, surpassing industry norms by an impressive eightfold.
London
Fri, 09 Aug 2024 00:48:36 GMT
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