Customer Service Administrator

Job title:

Customer Service Administrator

Company

Office Angels

Job description

🌟 We’re Hiring!Customer Services / Sales Order Processing Coordinator

• Based: Heathrow
• Salary: £28,000 + company bonus
• Company pension
• On-site parking
• Monday to Friday ( 9am-5.30pm) This role is fully office based.

We are delighted to be working in partnership with this specialist business in the medical sector as they grown their UK operations team. This is a fantastic opportunity to join this small, friendly team and really make an impact!
The role is wide-ranging and includes providing administrative support to Senior Managers in addition to providing exceptional customer service and support to clients.Job Overview
You’ll play a pivotal role in ensuring smooth operations and exceptional customer experiences. Your responsibilities will include:
📞 Receiving and processing customer orders via email and phone. Uploading invoices onto the system.
📦 Managing stock levels and distribution, coordinating returns
📊 Generating financial reports and assisting with credit control / cash collection duties
💬 Manning the customer service telephone line and communicating with customers and business managers regarding product information, available stock and resolving any issues.
💼 Communicating with UK customs when receiving stock from manufacturers
💰 Invoicing shipments and following up with remittances
🖥️ Supporting with back-office functions and managing social media content
🤝 Providing comprehensive administrative support to Senior Managers – including extensive email management.Requirements:

• You will have proven experience in customer services, order processing and administration – with the ability to work in a fast-paced environment whilst maintaining accuracy
• Experience of credit control and / or supplier invoicing is desirable
• You’ll enjoy working in a hands-on, varied role and working as part of a team
• Excellent communication skills (written and verbal)
• Proficiency in Excel and Word

Ready to Make an Impact?
Don’t miss out on this chance to excel in a fulfilling role within this growing organisation.
Apply Today! Immediate interviews available
Contact Sylvia White at Office Angels Staines for further information or send your CV to sylvia.white@office-angels.comOffice Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Expected salary

£26000 – 28000 per year

Location

West Drayton, Greater London

Job date

Fri, 05 Jul 2024 06:25:15 GMT

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