Customer Service Assistant

Job title:

Customer Service Assistant

Company

SEA LIFE Trust

Job description

What you’ll bring to the team:Love seals and puffins? Make them your coworkers!We’re hiring Front of House Hosts at the Cornish Seal Sanctuary, where the wildlife is as curious as our guests!As a Front of House Host, you’ll:

• Be the first point of contact for guests, offering a warm welcome and providing information about their visit.
• Assist with admissions, ensuring the correct ticket type is processed and maximizing visitor spends.
• Maintain high standards of cleanliness in the admissions and retail areas.
• Help stock retail displays and assist with sales, promoting SEA LIFE-related products.
• Deliver entertaining talks and assist with events, school bookings, and birthday parties.
• Handle guest queries, ensuring all interactions are positive and professional.

These seasonal, part-time roles offer flexible hours, making them ideal for weekends, school holidays, or anyone looking for a fun and dynamic job in Cornwall.Qualifications & Experience:

• Experience in customer-facing roles with a friendly, can-do attitude.
• Strong communication skills and the ability to engage with visitors of all ages.
• Flexibility to work weekends, bank holidays, and peak holiday periods.
• A passion for delivering exceptional guest experiences and contributing to a fun, dynamic environment.

Benefits:

• Monthly bonus based on guest satisfaction
• 25% discount in our retail shops and restaurants
• 40% off LEGO online
• Merlin Magic Pass – giving you free tickets to all our attractions worldwide for you, your family, and friends every year
• Employee pricing up to 55% off cinema tickets

Ready to dive in? Apply today and become part of a team that’s making waves in marine conservation!If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at gatewayuk.recruitment@merlinentertainments.biz and one of the team will get back to you as soon as possible.Pay Range: Compensation between GBP £6.50/Hr.-GBP £11.44/Hr. SEA LIFE Trust Message: SEA LIFE Trust Message:Merlin Entertainments provides HR services for the SEA LIFE Trust and as part of this,all employees adhere to all Merlin Entertainments policies. Please be aware that you may receive correspondence from Merlin Entertainments regarding SEA LIFE Trust vacancies.

Expected salary

Location

Gweek, Cornwall

Job date

Sat, 11 Jan 2025 02:50:10 GMT

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