Customer Service Associate in Colorado Springs, Colorado

TEKSystems is hiring 15 Customer Service Associates for a fortune 500 investment company in the Colorado Springs Area!

Benefits of the role

• Growth opportunities in the financial industry

• State of the art office

• Inclusive culture

• Personal and professional development

Job Description

• Will be responsible for reviewing transaction requests and authorizations, processing transactions, and timely and accurate reconciliatory of transactions.

• Maintain department processing standards in productivity and quality.

• Responsible for tracking responses to client inquiries in order to inform the development of guides that enable to swift resolution of recurring issues.

• Performs duties as assigned to improve business processes, the timing and quality of client transactions, and the level of support available.

• Works to learn and understand business processes and service requirements

• May communicate either verbally or in writing with clients

• Will be navigating through multiple systems daily

Qualifications

• Proficiency within Microsoft Excel and strong computer skills

• Proficient Math and Reading skills

• Strong Analytical Abilities, Customer Service, and administrative skills

  About TEKsystems:

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.