Customer Service Consultant
Legal & General
Company DescriptionLegal & General supports the savings, protection and retirement needs of around 14 million people, through our portfolio of retail and workplace businesses.Our Retail division helps people enjoy a more colourful retirement, both directly and through their employers, including Lifetime Mortgages, Retirement Interest Only Mortgages and financial advice on our range of lending products.We are the UK’s number one individual life insurer, and also provide Group Protection products for employers – all helping people to plan for the unexpected. We support home buying through our Mortgage Club – the UK’s largest – and our award-winning Surveying Services team. And our fintech team finds and supports socially useful start-ups and scale-ups working in the workplace, home, insurance and wealth areas.Joining us means helping create brighter financial futures for all our customers.Recruiter: Clarice Wale clarice.wale2@landg.com Internal Closing Date: 10/01/2025Job DescriptionWe’re recruiting for Customer Service Consultants to join us in our Customer Application team, this role will be hybrid meaning you will be trained for telephony and admin functions.We are offering a starting salary of £23,000. Following a short period of training in our office, you’ll then be 50% homebased and 50% based from our Cardiff office. The role is full time Monday to Friday and the latest you’ll finish is 18:00, meaning you’ll have the weekends off to relax!Do you love helping to customers? Would you thrive in a role where you are supporting customers all day? Are you experienced in the world of customer service? If this sounds like you, then look no further! We’re recruiting for Customer Service Consultants to support our life insurance customers via inbound and outbound services and administrative tasks.This team delivers a first class customer service experience to Life Insurance customers, throughout the life of their policy, building and maintaining customers’ trust and confidence to maximise customer satisfaction, ease of doing business and opportunities to promote self-service and business retention.What you’ll be doing:
QualificationsWho we’re looking for:
Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:
Additional InformationLegal & General is a leading financial services group and major global investor, named in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future.We aim to build a better society for the long term by investing our customers’ money in things that make life better for everyone.If you join us, you’ll be part of a welcoming culture, with opportunities to collaborate with people of diverse backgrounds, views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.We strive to be open, mindful and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs.If you’re open to find out more, we’d love to hear from you.
£23000 per year
Cardiff
Sat, 21 Dec 2024 08:04:27 GMT
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