Customer Service Representative

Job title:

Customer Service Representative

Company

5ive West

Job description

Join Our Team as a Customer Service Representative—Elevate Your Career!5ive West works with some of Canada’s most recognizable brands. Our team has been given the privilege to spearhead everything related to our client’s advertising and brand promotion projects. Using data-driven strategies that have been carefully refined over the years, we tell our clients’ stories, creating a uniquely tailored narrative to connect with their audience. This formula has allowed us to reach new customers in new territories, expanding our client’s brand and ultimately increasing their revenue.We are currently looking to hire a Customer Service Representative to better support the needs of our clients. We have developed a well-structured, hands-on training program for our new hire. You will receive personalized training from managers and staff to ensure that you become informed of the responsibilities and duties of the position. Your primary role as a Customer Service Representative is to be the first point of contact with our client’s audience, demonstrate your knowledge and showcase products and services, network and build trusting relationships with potential customers, and achieve sales goals.Day-to-Day Responsibilities:

• Manage end-to-end all sales, customer service and client relations tasks
• Develop and maintain relationships with new and existing customers
• Develop and deliver marketing and sales plans to increase brand awareness and drive product sales
• Present and demonstrate products and services to customers
• Communicate with customers, answer all inquiries, and actively listen to customers in order to provide them with a customized product/service solution
• Attend daily meetings to stay current with the latest products, services and prices
• Deliver exceptional customer service, drive sales and achieve sales targets
• Represent our client with enthusiasm and knowledge to create a positive and memorable brand experience

Requirements for the Customer Service Representative:

• 1-3 years experience in sales, retail, customer service, or the restaurant industry
• Must be available for full-time hours
• Excellent time management and prioritization skills
• Exceptional interpersonal skills, clear and engaging communication skills
• Positive attitude with lots of energy, self-motivation, personal integrity and an entrepreneurial flair
• Well-developed problem-solving skills
• Able to start within 1 to 2 weeks
• Regular access to a vehicle is preferred

Benefits:

• Competitive Pay: Enjoy uncapped commission based on your performance, with earnings typically ranging from $750 to $1000 per week. Top performers have the potential to earn even more!
• Bonuses & Incentives: Additional earnings through performance-based bonuses and client incentives.
• Comprehensive Training: Receive industry-leading training to master product knowledge, sales strategies, and customer service techniques.
• Career Advancement: We believe in promoting from within. Show us your potential, and you’ll have the opportunity to grow into higher positions.
• Collaborative Work Environment: Join a positive, team-oriented culture where success is shared and everyone is motivated to excel.
• Health & Safety: Your safety is our priority, and we follow all health and safety protocols to ensure a secure and comfortable working environment.

Equal Opportunity Employer5ive West is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds, experiences, and perspectives.Ready to make an impact in a fast-paced, exciting environment? Apply today to join our team and take your career to the next level!Powered by JazzHR

Expected salary

$750 – 1000 per week

Location

Surrey, BC

Job date

Sat, 05 Apr 2025 04:45:03 GMT

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