Customer Service Representative in Columbia, South Carolina

Join Our Team! Customer Service Call Center Representative

Are you a people person with a knack for problem-solving? Do you thrive in dynamic environments where every day brings a new challenge? If so, we’ve got an opportunity that’s perfect for you!

Position: Customer Service Call Center Representative Location: Columbia, South Carolina, 29229

Shift: You’ll be assigned an 8-hour shift between 8 am and 8 pm. Flexibility is key as we’re hiring for a class that requires availability during these hours.

Training Commitment: Candidates must be dedicated to completing 6-8 weeks of onsite training. Once you’ve mastered the essentials and are exceeding expectations, there’s potential for the option to work from home!

Qualifications:

• CSA I: Minimum 1 year of professional/office experience with inbound calling (e.g., call center, receptionist, front desk, dispatcher). If you have a 2 or 4-year degree, we can be flexible on the experience requirement!

• CSA II: At least 3 years of professional customer support experience.

• Proficiency in MS Office products.

• Soft skills: Excellent communication abilities, adaptability, multitasking prowess, organizational skills, openness to feedback, and a commitment to following company policies.

At our call center, we’re not just answering phones; we’re building relationships, solving problems, and making a real difference in people’s lives. Join us in delivering top-notch service and shaping the future of customer support!

Why Join Us?

• Competitive pay with room for growth.

• Supportive team environment where your success is our priority.

• Opportunity to work from home after initial training period.

• Ongoing training and development to enhance your skills and career prospects.

• Make a meaningful impact by helping customers navigate their needs and concerns.

Ready to embark on an exciting career journey with us? Apply now and let’s create exceptional experiences together!

About TEKsystems:

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.