hiring-jobs.com
customer service representative.
johnston , rhode island
posted today
job details
summary
$18 – $19 per hour
temp to perm
high school
category office and administrative support occupations
referenceAB_4567449
job details
We are looking for Customer Service Superstars! In this exciting role, you’ll be the friendly voice responding to customer calls, faxes, and emails, leaving a lasting impression with exceptional service. Collaborate with a supportive team, achieve top-notch quality scores, and aim for First Call Resolution (FCR) on every interaction. If you’re passionate about helping others, seek innovative ways to enhance the customer experience, and thrive in a team environment, today and shine in your career!
salary: $18 – $19 per hour
shift: First
work hours: 8:30 AM – 5 PM
education: High School
Responsibilities
Provides excellent Customer Service to customers and agents (internal and external) by responding promptly to all inbound customer calls, faxes and email requests.
Interacts with all peers and customers in a professional manner
Works collaboratively in a team setting
Achieves acceptable Quality scores on all monthly evaluations
Strives to provide consistent and accurate information to all callers
Achieves First Call Resolution (FCR) on all interactions and leaves a lasting impression with policyholders and agents
Maintains acceptable attendance levels throughout the year.
Skills
Active Listening
Telephone Etiquette
Customer Service
Call Center Support
Customer support
Follow-up
Empathy
Qualifications
Years of experience: 1 year
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you’re looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
get in touch
we are here to help you with your questions.
TS
tessa stanzione
To help us track our recruitment effort, please indicate in your cover/motivation letter where (hiring-jobs.com) you saw this posting.
Job title: PIP Paramedic Functional Assessor - Hybrid Company Maximus Services, LLC Job description Description…
Job title: Corporate Sales Engineer - East Region (Remote) Company CrowdStrike Job description About the…
Job title: General Application Company HLC Talent Job description Company DescriptionHLC Talent is a leading…
Job title: HR Generalist Intern , Amazon Operations Company Amazon Job description DESCRIPTIONAmazon Operations is…
Job title: Urgently Hiring - Quality Specialist II Company Actalent Job description This opportunity runs…
Job title: SECONDMENT Coordinator, Organized Crime Company INTERPOL Job description This vacancy announcement pertains to…
This website uses cookies.