Customer Service Representative in Rock Island, Illinois

Robert Half

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Description

Robert Half is hiring for a Customer Service Representative to join our client’s small but busy retail operation during peak season! If you’re a jack of all trades who enjoys multitasking, working in a fast-paced environment, and interacting with a variety of people, this might be the perfect opportunity for you. The ideal candidate is personable, great with customers, has strong computer skills, and can handle the physical aspects of the job with ease.

If this opportunity sounds like you, contact Paige at 563-214-1543 or connect with Paige Carter – Accounting and Finance Talent Manager at Robert Half on LinkedIn.

Key Responsibilities:

Answer phone calls and provide excellent customer service.

Operate the cash register efficiently.

Perform data entry and other computer-related tasks.

Assist customers with questions, including pool troubleshooting and water testing.

Stock shelves and manage inventory during slower periods.

Interact with truck drivers and manage delivery logistics.

Take accurate messages for staff personnel as needed.

Requirements

Qualifications:

Strong computer skills, including data entry and basic troubleshooting.

Experience with customer service, ideally in a retail environment.

Ability to multitask and stay calm under pressure.

Willingness to take initiative and seek out tasks when the workload slows down.

Physical ability to move around the store, stock shelves, and perform tasks that require standing, walking, and light lifting.

Why You’ll Love This Job:

You won’t be stuck in a cubicle – this role is active, varied, and involves a lot of interaction.

Our client is a small, close-knit team, and you’ll be working directly with the owners.

You’ll have the chance to make a real impact during our busiest months of the year.

If you’re looking for a long-term role, there’s potential to grow with us.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

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