Customer Service Representative/Order Entry Clerk

Job title:

Customer Service Representative/Order Entry Clerk

Company

Randstad

Job description

Are you a customer service professional who’s eager to help and enjoys working in a fast paced environment?
Do you work well with others, and enjoy being a part of a team? If you said YES to any of these, then we have the job for you!
Currently hiring for a Customer Service Representative/Order Entry Clerk in the Mississauga Region off the 401 at Winston Churchill.Advantages
-2 weeks vacation per year
-benefits
-$45-50k salary
-8:30-5pm Monday-Friday
-french bilingualism is an asset
-plenty of room for growthResponsibilities
In this role, you’ll be the frontline ambassador of our company, assisting clients with their inquiries, orders, and technical questions related to fabricators and industrial parts. Your primary responsibilities will include:-Customer Interaction: Engaging with customers via phone and email to provide product information, process orders, and resolve any issues promptly and professionally.
-Technical Expertise: Developing a deep understanding of our products to offer knowledgeable assistance and guidance.
-Order Management: Efficiently managing orders from inception to delivery, ensuring accuracy and timely fulfillment to meet customer expectations.
-Problem Solving: Collaborating with internal teams to address technical inquiries and provide solutions that meet customer requirements.
-Relationship Building: Building and maintaining strong relationships with customers to foster loyalty and repeat business.
-Order Entry: Efficiently process and input customer orders into the system, ensuring accuracy and timely fulfillment.Qualifications
Requirements:-Excellent communication skills and a customer-centric approach.
-Strong organizational skills and attention to detail.
-Demonstrate proactive problem-solving skills and a strong willingness to take initiative in identifying and implementing improvements.
-Ability to thrive in a fast-paced environment and prioritize tasks effectively.
-Previous experience in customer service within the industrial sector, with experience in fabricators and industrial parts being a huge asset.Summary
If you’re looking to leverage your customer service skills in an industry leading and continuously growing company focused on industrial parts, and fabricators apply now by applying to this ad, or email me your resume directly to sabrina.ferrari@randstad.ca with the subject “Customer Service Representative/Order Entry Clerk”Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Expected salary

$45000 – 50000 per year

Location

Mississauga, ON

Job date

Sun, 22 Sep 2024 05:17:19 GMT

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