customer service representative – patient services in danville, Pennsylvania

customer service representative – patient services.

• danville , pennsylvania

• posted today

job details

summary

• $17.60 – $18 per hour

• temp to perm

• high school

• category office and administrative support occupations

• referenceAB_4578517

job details

Join a leading healthcare organization where innovation meets compassion, and your customer service talents can make a meaningful impact. As a Customer Service Representative, you’ll be at the forefront of patient interaction, ensuring they receive the care and information they need with professionalism and empathy. At our hospital, we value excellence, teamwork, and professional growth, providing a supportive environment that fosters your development. With our dedication to top-tier patient care and cutting-edge medical technology, you’ll be part of a team that enhances the patient experience and supports our community. Be part of a place where your exceptional communication skills and commitment to quality are recognized and valued, making a difference every day.

You will assist in resolving customer concerns, providing appropriate education/instruction and maintaining customer satisfaction by providing the highest level of customer service in only one of the Primary Functions (enrollment, claims or phones). Actively participates in cross training, improving processes within the Customer Service team. INTERESTED? APPLY NOW! FOR MORE IMMEDIATE CONSIDERATION, email a current resume to iris.levy@randstadusa.com TXT: Your NAME and CSR to 954-308-6735

salary: $17.6 – $18 per hour

shift: First

work hours: 9 AM – 6 PM

education: High School

Responsibilities

Here’s what you’ll be doing:

• Resolve customer concerns and maintain satisfaction in enrollment, claims, or phone support.

• Participate in cross-training and improve processes within the Customer Service team.

• Handle enrollment issues, communicate with Health Plan members, process membership data, and support claims resolution.

• Review and reconcile enrollment.

Here’s what you’ll have:

• High School Diploma or Equivalent

• Minimum of 1 year-Customer Service

INTERESTED? APPLY NOW!

FOR MORE IMMEDIATE CONSIDERATION, email a current resume to iris.levy@randstadusa.com

TXT: Your NAME and CSR to 954-308-6735

Skills

• Call Center Support (1 year of experience is required)

• Claims Processing

• Receiving Incoming Calls

Qualifications

• Years of experience: 1 year

• Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you’re looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

get in touch

we are here to help you with your questions.

IL

iris levy

• iris.levy@randstadusa.com