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Hi there!
We are Semrush, a global IT company developing our own product – a platform for digital marketers. New stars are born here, so don’t miss your chance. This is our Customer support frontline specialist role for those who can find a common language with anyone in the world.
You can get to know the team better at one of the interviews, but some brief information about future colleagues will be useful now:
Customer Support Frontline Team works as the first contact for customers when they have questions about the platform, help customers resolve the issues, and address the issues to respective product teams.
Semrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization, pay-per-click, content, social media and competitive research campaigns and get measurable results from online marketing.
We’ve been developing our product for 16 years and have been awarded G2s Top 100 Software Products, Global and US Search Awards 2021, Great Place to Work Certification, Deloitte Technology Fast 500 and many more. In March 2021 Semrush went public and started trading on the NYSE with the SEMR ticker.
10,000,000+ users in America, Europe, Asia, and Australia have already tried Semrush, and over 1,000 people around the world are working on its development. The Semrush team is constantly growing.
Our new colleague, we are waiting for you!
Semrush is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws. All employment decisions are based on business needs, job requirements, merit, and individual qualifications.
Loren (he/him)
Recruiter
loren.carrillo@semrush.comcontent_copyCopy
At Semrush, we take a serious and comprehensive approach to hiring new people. We welcome those who are professionals in their field and passionate about their work to join our team.
A “five-minute interview” or “get a job in three clicks” approach is not the way we work.
During the interview, we ask candidates to talk about themselves and their background in detail. We try to discover the most important aspects about the way someone works and their personality before a job offer is made.
1. Respond to vacancykeyboard_arrow_up
Up to 3 days
Once the resume is received it will be reviewed by a member of the Talent Acquisition team. We try to provide feedback within three working days.
2. Initial meeting with a Talent Acquisition team officerkeyboard_arrow_down
3. Technical interviewkeyboard_arrow_down
4. Team interviewkeyboard_arrow_down
5. Offerkeyboard_arrow_down
We’re flexible and open for both online interviews and personal meetings at the offices. Choose the option that’s most suitable for you!
In order for the online meetings to be productive, we suggest following these tips to make sure you are set up well:
Good luck!
Is there a way to speak about all the teams at our Company that make Semrush the way it is? Oh yes, there is! Are we going to update this section on a regular basis? Oh yes, we are! Because our people are our main value and top priority.
We sincerely appreciate and acknowledge every employee’s contribution to the development of the product.
If you haven’t found a job that interests you in other sections, try looking here. In the meantime, we will do our best to keep updating the content for this part of the Career Page.
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