Data Analyst – Business Services

Job title:

Data Analyst – Business Services

Company

Transport for London

Job description

Job title – Data Analyst – Business Services
(Also known internally as HR Data Interpretation Specialist)
Salary – Circa £43,000
Location – North Greenwich, London SE10, with hybrid working
(Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements)
Contract Type – TfLOverview of project/roleOur Business Services Function (BSF) provides support across TfL via 12 delivery areas, and sits at the heart of our organisation, underpinning the effective running of our front-line services.Our 12 functions provide critical HR and Finance transactional services to internal colleagues, providing data and reporting that allows us to run our business, supporting over 28,000 workers, including our front-line colleagues, in decision making and forward planning.Our teams in BSF work together to create a world-class business services function – making it simple to do the day job of running TfL and keeping London moving. We bring together the core functions responsible for delivering reliable everyday people and finance services across TfL, managing everyday HR services from hiring people and running our payroll, paying bills, raising invoices, and providing data and reports.We’re now looking for a Data Analyst to join our busy team.You’ll be responsible for preparing robust analysis and developing recommendations for improving efficiency and performance. You’ll complete statutory reporting requirements and more complex data & reporting requests, using and maintaining warehouse data, ERP data, and externally provided data sources, to help solve organizational problems. You’ll use technology and data analytics to share important and valuable business information within TfL. You’ll also help the business understand the BI reporting developed.You’ll have some stakeholder management responsibilities and will deal with some smaller projects, operating with the business area to provide analytical support and insight, supporting new initiatives, helping to identify risks and opportunities and explaining complex concepts to a non-technical audience.Key AccountabilitiesYour duties will include, but not be limited to:

• Delivering and generating progress and quality reports to customers
• Performing quality assurance checks on reports
• Monitoring and maintaining data analytics platforms
• Supporting business decision-making by generating reports using warehouse data
• Analysing trends, products, markets to build warehouse data
• Developing and creating reporting systems to provide important information for decision making
• Improving and evaluating business intelligence systems
• Translating business needs into technical specifications
• Troubleshooting on business intelligence systems
• Managing relationships with key stakeholders for projects
• Be a key, visible point of contact for the business and overcome silo working through a pooling and partnering approach
• Deliver regular reports to the business, TfL Board members and stakeholders on performance and safety issues including business’s progress towards future targets

Skills, Knowledge & ExperienceSkills

• Strong written and verbal communication skills (Essential)
• Strong analytical skills (Essential)
• Ability to work in a fast-paced environment (Essential)
• Strong experience with debugging and issue resolution (Essential)
• Strong attention to detail (Highly desirable)
• Forecasting (Experience) (Highly desirable)
• Systems and Software (Experience) (Highly desirable)
• Management reporting and external reporting and ad-hoc communication (Experience) (Highly desirable)
• Commercial acumen (Practitioner)-Analysis (Expert) (Desirable)

Knowledge

• Use of SAP and other SAP Solutions including Business Objects and Success Factors, and linkages between SAP and other databases in use (Essential)
• Strong knowledge of data analysis and visualization (Essential)
• Strong knowledge of ETL and data modeling (Highly desirable)
• Degree level qualifications in computer science, or a similar area of study (Desirable)
• Microsoft PowerBI Certificated (Desirable)

Experience

• Experience in data analysis (Essential)
• Experience with designing and building reporting applications (PowerBI, SAC) (Essential)
• Experience with large data sets, dimensional modeling (Essential)
• Experience with programming and scripting languages (VBA, M, DAX) (Highly desirable)
• Experience with business intelligence tools (PowerBI) (Highly desirable)
• Experience with writing complex queries (Desirable)

Equality, diversity and inclusionWe are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.Application Process

• Please apply using your CV and a one-page covering letter
• Think carefully about the skills, knowledge and experience in the advert and cover this in your CV and cover letter
• PDF format preferred and do not include any photographs or images

The closing date for applications is 05 November 2024 @ 23:59BenefitsIn return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the business area but mostly include:

• Final salary pension scheme
• Free travel for you on the TfL network
• Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
• 30 days annual leave plus public and bank holidays
• TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
• Private healthcare discounted scheme (optional)
• Tax-efficient cycle-to-work programme
• Retail, health, leisure and travel offers
• Discounted Eurostar travel

Expected salary

Location

Greenwich, South East London

Job date

Fri, 25 Oct 2024 03:49:02 GMT

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