Data Analyst, Operations

Job title:

Data Analyst, Operations

Company

Alma

Job description

You’ll be part of the Operations team whose missions are to provide (i) the best customer support experience to our users (consumers and merchants) and (ii) scale efficiently the daily operations of our business.Working as a Data Analyst, you’ll play a pivotal role in leveraging our data to improve the experience of our users, drive efficiency and quality, reduce risk, and surface opportunities and improvements to your stakeholders. You’ll hold a cross-functional role that bridges our team with the rest of the organisation, particularly with the data, product, and engineering teams.About the missionIn a nutshell, your key responsibilities will consist in:

• Build, improve, and maintain data and dashboards that will empower our teams to monitor their key performance indicators, make data-driven business decisions, and drive accountability
• Support our team members on their day-to-day data requests to ensure our operations run like a well-oiled machine
• Train our team members to understand our data and data tools
• Deep dive into data to frame business problems and gather actionable insights and data-driven solutions, notably to our tech teams
• Drive a data culture in the team with documentation and best practices, and work closely with our Central Data teams to improve data quality across the board

About youYou will be a good fit for the role if (mandatory requirements):

• Education background: you hold a Master’s degree in relevant fields (i.e. Engineering, Statistics, Economics, Finance, Business)
• Professional experience: you have 0-4 years of relevant experiences in similar functions
• Language: you have a full professional proficiency in both French and English
• Technical skills: you have a good understanding of SQL and Spreadsheets (Google, Excel)
• Great communicator: you have excellent communication skills

Soft skills:

• You are autonomous, rigorous and detail-oriented
• You are data-driven: you are at ease with defining metrics to drive business decisions
• You are a problem solver: you love to investigate issues and identify the root causes of problems in order to identify appropriate solutions
• You have an analytical mindset: you are able to breakdown a big problem into smaller ones to solve them
• You are customer obsessed: you are able to put yourself in our users’ shoes and come up with creative ideas to improve their experience
• You have an entrepreneurial mindset: you do not hesitate to take ownership and “get your hands dirty”

Hands-on experience with data modelling, Looker, and Python will make you stand out of the crowd.About the recruitment process

• Phone interview with recruiter (30 mins)
• Remote Hiring Manager interview (60 mins)
• Remote Business Case Study presentation (60 mins)
• Team Fit interview (30 mins)
• Offer

#LI-HybridEnvie d’en savoir plus ?Rencontrez Le’a, Engineering ManagerRencontrez Sarah, Risk Process ManagerDécouvrez l’entrepriseExplorez la vitrine de l’entreprise ou suivez-la pour savoir si elle vous correspond vraiment !Ils sont sociablesL’entrepriseFinTech / InsurTech300 collaborateursCréée en 2018Âge moyen : 32 ans40%60%Qui sont-ils ?At Alma, we are convinced that trade must be well balanced to be sustainable. Because finance has a key role in business, our mission is to put it back in its rightful place : at the service of merchants and consumers !That’s why we create financial products that empower merchants to sell more, and help consumers purchase better products while never encouraging them to get over-indebted.Our tech solutions are accessible to all, easy to implement, and that eliminate purchase friction.For merchants, our instalment and deferred payment solutions are excellent ways of increasing customers’ loyalty and satisfaction, as well as generating up to 20% extra sales revenues without any risk. and they generate an incomparable level of satisfaction with 64 Net Promoter Score.For consumers, the purchase experience is enhanced (4.7/5 on Trustpilot) and Alma helps them handle their budget easily. They pay later, Alma pays the merchants right away.We are the leader in France, on track to win the European market on the (very) powerful Buy Now Pay Later (BNPL) industry, as we’re now processing payments in 10 European countries. Over the past 5 years, more than 11 000 merchants have chosen Alma to be their innovative BNPL solution, and we have served over 2.7 million consumers.The team has grown from 2 to 350+ people, we raised a €210M series C early 2022 to help us accelerate further and Alma is already part of the Next40 ranking of the most promising French technology companies. And that’s only the beginning.Les avantages salariés

• Horaires de travail flexibles
• Télétravail de n’importe où
• Recrutement encourageant la diversité
• Formations sur le temps de travail
• Accès aux personnes à mobilité réduite
• Incentives à long terme

38Le lieu de travailBesoin de plus d’infos ?Vie d’entreprise, ambiance, réalisations… On a encore plein de choses à vous dire !D’autres offres vous correspondent !Ces entreprises recrutent aussi au poste de “Data / Business Intelligence”.Société GénéraleFontenay-sous-BoisCDIil y a 5 heuresAlmaParisCDITélétravail fréquentil y a 3 joursJokoParisCDITélétravail totalil y a 4 joursAXAParisCDITélétravail fréquentil y a 4 joursLEASECOMParisCDIil y a 5 joursTomorroParisCDIil y a 5 joursSauvegarderA proposNous rencontrerLa newsletter qui fait le tafUne fois par semaine, des histoires, des jobs et des conseils dans votre boite mail.Je m’abonneVous pouvez vous désabonner à tout moment. On n’est pas susceptibles, promis. Pour en savoir plus sur notre politique de protection des données,

Expected salary

Location

Paris

Job date

Sun, 11 Aug 2024 04:36:46 GMT

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