Amazon
Job title:
Data Centre Operations Cluster Manager – West London, LHR DCO
Company
Amazon
Job description
DESCRIPTIONAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain – and we’re looking for talented people who want to help.The Data Center Community is looking for an extraordinary individual with proven and tested leadership and management skills to support in our data center operations in the London region.Data Center Operations Cluster Manager is one of our most senior management roles in the data center environment. In this role, you will be responsible for leading a large organization, Data Centre Operations Managers and their teams who own data center infrastructure including the operational availability of network and server systems at scale.The pace, scale, and growth of Amazon’s data center platform will challenge you. Our uncompromisingly high standards as we continually seek to innovate on behalf of our customers will push you to new levels of creativity. At this level, Amazon is unique in that we seek experienced and enthusiastic people who have evolved to be highly strategic in their approach to managing their business unit, yet understand how to lead large teams by example who will not hesitate to roll up their sleeves when tactical needs dictate it.The ideal candidate for this role will understand data center IT infrastructure and Amazon Web Services and understand how the two coexist. If this understanding is contextual you will be served well by your experience.If you are passionate about Customer Experience, think and act globally and want to contribute to the operational excellence of Amazon.com data centers. This may be the challenge you’ve been looking for!Key job responsibilities
Key job responsibilities
– Lead and supervise a team of Data Center Managers (3-9 front-line supervisors depending on location) and 40-80 DCO Techs within Regional Data Centers.
– Attainment of organizational performance goals and objectives relating to safety, security, availability, scaling, and efficiency in support of our data center operations.
– Carry out supervisory responsibilities in accordance with the organization’s policies and procedures.
– Accountability for meeting and exceeding operational goals.
– Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.
– Obsess over team learning and development, both from a technical/functional and soft skills (critical thinking, emotional intelligence, and adaptability) development perspective including mentoring and training.
– Develop, improve, and share operational best practices across the globe.
– Hiring, managing, and developing the operations management team including data center managers and data center operations technicians.
– Planning and executing the Infrastructure Operations component of new AWS data center build-outs, new colocation build-outs, AWS data center expansions, and colocation expansions, including the network and server rack infrastructure to facilitate the daily operations.
– Experience in successful in-sourcing and/or outsourcing specific task balancing internal skill-sets with frugality.
– Continuous improvement of operational processes, procedures, methods, and tools.A day in the life
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating – that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.About the team
AWS Infrastructure & Network Services teams are building intelligent software to automate the infrastructure operations that drive Amazon Web Services. We’re providing internal and external customers the opportunities to consume infrastructure directly, without human intervention. Our teams leverage AWS technology to support data center operations, networking, infrastructure, and support engineering and development. Come join us to build, architect, design and implement distributed systems that provide availability, scalability and latency guarantees across the full breadth of AWS services.BASIC QUALIFICATIONS– Several years management experience in an operations, critical infrastructure, manufacturing, production, or distribution environment
– Several years experience implementing LEAN/Six Sigma methodology (continuous improvement, 5 Whys, Root Cause analysis, etc)
– Sevral years of experience in working with network cabling, optic types, and test equipment, and experience with cabling infrastructure best practices and methodologies within a data center-based environment.
– Experience of managing large-scale distributed systems,PREFERRED QUALIFICATIONS– Safety, security, and availability incident response, incident management, and incident resolution..
– LEAN Certification/Belts
– PMP/PMI certification
– Several years experience managing geographically dispersed teams in with mission critical environmentsAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/content/en/how-we-hire/accommodations.
Expected salary
Location
London
Job date
Thu, 07 Nov 2024 06:55:45 GMT
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