Desktop Support L3 in Woodland Hills, California

Description We are offering a contract to hire employment opportunity for a Desktop Support L3 in Woodland Hills, California. The role is within the tech industry where you will be responsible for troubleshooting, working on infrastructure projects, and understanding virtual environments.

Responsibilities

• Troubleshoot and resolve complex technical issues related to desktops and IT infrastructure

• Participate in IT infrastructure projects, demonstrating a background in infrastructure

• Maintain and manage virtual desktop infrastructure

• Utilize Microsoft and Active Directory in managing user access and system configurations

• Work with Cisco and Citrix technologies as part of daily operations

• Maintain and troubleshoot hardware including Apple Devices, Mac Computers, and other related computer hardware

• Develop and manage deployments and configuration management processes

• Handle Android Development projects as needed

• Showcase strong written and verbal communication skills while interacting with clients and team members

• Apply IT project management skills in managing and delivering projects on time

• Contribute to the core infrastructure of the organization through strategic planning and execution. Requirements • Must have a minimum of 5 years of experience in a desktop support role or similar IT support role

• Proficiency in Android development is essential

• Strong knowledge of Cisco technologies is required

• Experience with Citrix technologies is highly desirable

• Ability to troubleshoot and resolve issues with Mac computers

• Proficient in Microsoft applications and platforms

• Knowledge of Active Directory is critical

• Experience with Apple devices and related hardware is necessary

• Must be able to handle computer hardware issues

• Experience in configuration management is crucial

• Demonstrable experience in deployments and core infrastructure

• Excellent communication skills, both written and verbal, are required

• Project management experience, especially in IT projects, is a must

• Knowledge of virtual desktop and virtual desktop infrastructure is necessary. Technology Doesn’t Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available including medical, vision, dental, life and disability insurance. Employees hired for our FTEP Program are also eligible to enroll in our company’s 401(k) or deferred compensation plan (if eligible). FTEP employees also earn paid time off for vacation, personal needs, and sick time and paid holidays. The amount of Choice Time Off (CTO) received varies based on years of service and is pro-rated based on the hours worked per week. A new FTEP employee earns up to 13 days of CTO and up to 10 paid holidays per calendar year. Learn more at roberthalfbenefits.com/Resources.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .