Desktop & System Administrator

Job title:

Desktop & System Administrator

Company

Atomic Weapons Establishment

Job description

If you’d like to be considered for this opportunity we encourage you to apply promptly to avoid disappointment as if applications are high the role will close before the closing date given.Desktop & Systems AdministratorLocation: RG7 4PR, located between Reading and Basingstoke, with free onsite parking.Package: £38,350 – £48,000 (depending on your suitability, qualifications, and level of experience)Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application.Let us introduce the roleAWE is currently recruiting for a Desktops & Systems Administrator for the Live Services Team.The expectation of the role is to support the business in providing high quality computing environments by providing and managing the provision of System Administration expertise to the AWE User community.Key Accountabilities:

• Escalation of significant issues to the IS Technical Services Manager or Team Lead.
• Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player.
• Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system.

Key Responsibilities:

• Supports a resilient cost effective highly available infrastructure to the business on top of which hosted services can be deployed, managed and maintained.
• Core Desktop Support – Manage call activity for AWE, in keeping with current SLA’s, through effective processes, KPI’s and problem management.
• Be responsible for diagnosing and following through to resolution any problems, escalating to team members or other teams and vendors when required.
• Ensure that IS Change requests are completed and processed in timely manner to enable service improvement.
• To ensure that all users are supported in their day to day activities with resolutions to problems and issues.
• Build relationships with other teams within IT Operations to enable better support and communications.
• To maintain technical skills to allow us to benefit from new and emerging technologies in order to make supportive decisions
• Attend technical briefing / support groups.
• Understand and develop support system road maps.
• The Company may require you to fulfil any other reasonable duties aligned to your position from time to time in line with business needs.

Who are we looking for?We do need you to have the following:

• Prior experience in IT Desktop & Systems administration environment.
• Software Packaging experience.
• Knowledge of Microsoft suite of products

Everyone who works at AWE brings unique skills and perspectives to the table. We recognise that great people don’t always ‘tick every box’. That’s why we focus on your potential, your fit with our values, your transferable skills as well as your experience. Even if you don’t meet every point below, but you feel that this role and AWE are a great fit for you, please go ahead and apply, we’d love to receive your application.Whilst not to be considered a tick list, we’d like you to have experience in some of the following:

• Dell/HP hardware support and patching
• Windows Infrastructure including key components such as Active Directory, Group Policies, DC, DNS, SCCM, WSUS and PKI
• Working knowledge of CITRIX would be advantageous.
• Updating Server Certificates expiry within CA

You’ll need to have the ability to work calmly and constructively in a priority changing environment and be able to manage your own workload. You will also have initiative, enthusiasm, a flexible approach, and ability to work to tight deadlines.Some reasons we think you’ll love it here:AWE has wide range of benefits to suit you. These include:

• 9-day working fortnight – meaning you get every other Friday off work, in addition to 270 hours of annual leave.
• Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions).
• Family friendly policies: Maternity Leave – 39 Weeks Full Pay and Paternity Leave – 4 Weeks Full Pay.
• Opportunities for Professional Career Development including funding for annual membership of a relevant professional body.
• Employee Assistance Programme and Occupational Health Services.
• Life Assurance (4 x annual salary).
• Discounts – access to savings on a wide range of everyday spending.
• Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring.
• Policy including paid time off for volunteering, public service (including reserve forces) and caring.

The ‘Working at AWE’ page on our website is where you can find full details in the ‘AWE Benefits Guide’.Important things you need to know:

• You will need to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. The nature of our work does mean you need to be a British Citizen who has been resident in the UK for the past 5 years in order to apply for SC clearance and 10 years for DV.
• We want you to feel comfortable and able to shine during our recruitment process. Please let us know on your application form if you need any adjustments/accommodations during the process.
• Our interviews typically take place over Teams and for most roles are a 1 stage process.

Due to the classified nature of the work involved, there are limited opportunities to work from home in this role. It is anticipated that the successful candidate will spend the majority of their time working on site at AWE Aldermaston.Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide will be stored in accordance with GDPR and kept separate from your application form and CV, and the information will not be shared with anyone involved in interviewing or making hiring decisions.#LI-ATPlease note that you must be a British Citizen to apply for a role with us.Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide us will be used to encourage and support you through the application process and will be held only for this purpose in accordance with GDPR.

Expected salary

£38350 – 48000 per year

Location

Aldermaston, Berkshire

Job date

Fri, 17 Jan 2025 07:39:46 GMT

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