Digital Team Lead (CRM Services) – JustGiving

Job title:

Digital Team Lead (CRM Services) – JustGiving

Company

Blackbaud

Job description

About the roleWe are looking for a high performing and self-motivated Senior Campaign Specialist to manage our CRM and Microsite team. This role sits within our Digital Services department, who are responsible for delivering co-branded email journeys and microsite packages for some of the biggest Charities in the UK.What you’ll be doing

• Manage a team of three to deliver co-branded email lifecycles and microsites for our Charity Partners. Support the team with builds, technical QA and general project management.
• Collaborate with JustGiving’s Account Management team to manage project pipeline, alongside the team’s overall allocation.
• Work with our Pre-Sales team to deliver timelines for builds and review Statements of Work to ensure projects can be delivered accurately, on time and to budget.
• Design and build complex email lifecycles that meet the key KPI’s of our Charity Partners.
• Continuously review and adapt our internal processes to ensure the team is working efficiently and accurately.
• Develop clear commercial recommendations and strategies to bring new features and packages to market.

What we need you to bring

• 5+ years’ experience in a CRM role
• Experience designing customer centric email programs, with the ability to develop strategies to drive business KPI’s
• Experience using enterprise marketing tools (Salesforce Marketing Cloud)
• Experience of HTML & CSS
• Experience of working in an agency environment is highly desirable

#LI-REMOTEStay up to date on everything Blackbaud, follow us on , , , andBlackbaud is a remote-first company which embraces a flexible remote work culture. Blackbaud supports hiring and career development for all roles from the location you are in today!Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.A notice to candidates: Recruitment Fraudulent Alert: Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Anyone suggesting otherwise is not a representative of Blackbaud. If you are unsure if a message is from Blackbaud, please email .

Expected salary

Location

United Kingdom

Job date

Sun, 21 Jul 2024 05:33:16 GMT

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