Director, Professional Standards

Crawford & Company

Job title:

Director, Professional Standards

Company

Crawford & Company

Job description

Why Crawford? :People taking care of people. It’s that simple. We are looking for passionate and compassionate people to join our team to help deliver on our purpose to restore lives, businesses and communities. Built on a foundation of over 80 years of unmatched global expertise and fueled by industry-leading technology, we are at the forefront of change. When you join Crawford & Company, you become part of a global network of professionals working together in over 70 countries with the common purpose to help people through what might be one of the most difficult times in their lives.At Crawford, you are empowered to grow, emboldened to act and inspired to innovate. Do you have the courage, drive and empathy to make a real difference? Then we want to hear from you. Learn more at . What We Offer : – Employee centric benefits including Group RRSP; health, dental, and life insurance; Employee stock purchase plans; Tuition reimbursement and so much more. – Ongoing training and development. – Agile working environment with options for remote, in office or hybrid work arrangements. – Dress for your day policy promoting a relaxed dress code. – Career advancement potential locally, nationally and internationally. We have more than 700 locations in 70 countries. Position Summary:We are currently recruiting for a Director of Professional Standards to join our team in Ontario, Canada. This position can be hybrid, based out of our Waterloo office or our Toronto office.The successful candidate will be responsible for the development and oversight of the firm’s professional standards program including the management of professional indemnity claims made against the organization. Responsibilities:

  • Establish and maintain professional standards policies and documents
  • Collaborate with management team to drive compliance with professional standards
  • Manage professional indemnity claims made against the organization
  • Report claims activity and outcomes to risk management and insurance team
  • Oversee robust privacy and compliance management program

Requirements:

  • Bachelor’s degree in insurance, law, business or a related field.
  • 10 years of loss adjusting and litigation management with direct experience with professional indemnity (E&O) claims.
  • Proven leadership and mentoring abilities
  • Expert level knowledge of claims management including loss adjusting, mediation and litigation management experience. Strong analytical and communication skills with a collaborative approach to problem solving.
  • Frequent internal and external communications at all levels of the organization. Internal communication is with front line claims adjusters, managers and executive leaders. External communication is with key clients, claimants, first and third party counsel. Decision making involves establishing financial reserves and recommending strategies to resolve claims.
  • Adjuster licensing preferred
  • CIP, FCIP or CRM designation required

Additional Information:We thank all applicants for their interest in Crawford & Company however, only those selected for an interview will be contacted.Crawford is an Employment Equity employer committed to diversity and inclusion. We welcome applications from visible minority group members, women, Aboriginal people, persons with disabilities, members of sexual minority groups and others who may contribute to the further diversification of ideas.Crawford is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Crawford’s own policies. We will work with applicants requesting accommodations at any stage of the hiring process. Applicants are required to provide their accommodation needs in advance and submit adequate documentation to support their request for accommodation in the assessment process and/or to perform the essential duties of the posted position. If you have an accommodation need, please email [email protected] as soon as possible to make appropriate arrangements. Pourquoi Crawford?:Les gens qui prennent soin des gens. C’est si simple. Nous recherchons des personnes passionnées et compatissantes pour rejoindre notre équipe afin de nous aider à atteindre notre objectif de restaurer des vies, des entreprises et des communautés. Forts de plus de 80 ans d’expertise mondiale inégalée et alimentés par une technologie de pointe, nous sommes à l’avant-garde du changement. Lorsque vous rejoignez Crawford & Compagnie, vous faites partie d’un réseau mondial de professionnels travaillant ensemble dans plus de 70 pays dans le but commun d’aider les gens à traverser ce qui pourrait être l’une des périodes les plus difficiles de leur vie.Chez Crawford, vous êtes habilité à grandir, enhardi à agir et inspiré à innover. Avez-vous le courage, la motivation et l’empathie nécessaires pour faire une réelle différence ? Alors, nous voulons vous entendre. Apprenez-en plus à www.crawco.ca. Ce Que Nous Offrons:

  • Avantages sociaux centrés sur l’employé, y compris REER collectif; assurance-maladie, dentaire et vie ; Plans d’achat d’actions pour les employés ; Remboursement des frais de scolarité et bien plus encore.
  • Formation et développement continus.
  • Environnement de travail agile avec des options d’organisation du travail à distance, au bureau ou hybride.
  • Politique d’habillement pour votre journée qui promouvoit un code vestimentaire décontracté.
  • Potentiel d’avancement professionnel à l’échelle locale, nationale et internationale. Nous avons plus de 700 sites dans 70 pays.

Informations Complémentaires:Nous remercions tous les candidats de leur intérêt pour Crawford & Compagnie. Cependant, seuls les candidats sélectionnés pour une entrevue seront contactés.Crawford est un employeur de l’équité en matière d’emploi engagé envers la diversité et l’inclusion. Nous accueillons les candidatures de membres de minorités visibles, de femmes, d’Autochtones, de personnes handicapées, de membres de minorités sexuelles et d’autres personnes susceptibles de contribuer à la diversification des idées.Crawford s’engage à accommoder les candidats handicapés tout au long du processus d’embauche, conformément au Code des droits de la personne de l’Ontario, à la Loi sur l’accessibilité pour les personnes handicapées de l’Ontario et aux propres politiques de Crawford. Nous travaillerons avec les candidats qui demandent des accommodations à n’importe quelle étape du processus d’embauche. Les candidats sont tenus de fournir à l’avance leurs besoins en matière d’adaptation et de soumettre une documentation adéquate pour appuyer leur demande d’adaptation dans le cadre du processus d’évaluation et/ou pour exécuter les tâches essentielles du poste affiché. Si vous avez un besoin d’adaptation, veuillez envoyer un courriel à [email protected] dès que possible pour prendre les dispositions appropriées.

Expected salary

Location

Toronto, ON

Job date

Fri, 20 Sep 2024 04:58:16 GMT

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