CreativeNiche
Job title:
Director / VP of Operations
Company
CreativeNiche
Job description
- Location: Vaughan, Ontario
- Type: Permanent
- Job #17801
We are supporting one of Canada’s fastest growing performance marketing agencies on a search for a Director or VP of Operations!What you’ll do:
- Oversee operations and processes between internal teams to ensure smooth communication and collaboration
- Ensure KPIs within their various internal systems are being met
- Work closely with the department heads and other stakeholders to build SOPs
- Work closely with the sales team to improve the handover process to marketing teams
- Build training materials for various teams (internal & external) to ensure team members are proficient in using systems and processes
- Streamlining workflows, systems, and tools to improve overall efficiency. This includes identifying bottlenecks, creating better processes, and implementing practices for project management and communication
- Oversee, maintain and improve platform usage including Notion, Asana, Google Drive, Slack, and Hubspot
- Work with the leadership team on building out the operations and project management department
- Ensure that resources are effectively allocated across projects
- Work with HR and leadership to oversee hiring, training, and professional development of team members to ensure the agency’s talent pool remains strong and capable
Requirements:
- 4+ years of experience as a Senior Operations Manager, Director of Operations, or equivalent
- Experience working with a marketing or advertising agency, with a deep understanding of the typical workflows, timelines, and intricacies of the daily operations of marketing teams
- Deep understand and hands-on experience with Slack, Notion, Google Drive and Asana
- Bonus if you have familiarity with media buying tools
- Successfully led end-to-end platform migrations or integrations, from identifying needs to evaluating solutions
- Proven ability to manage relationships with external vendors, negotiate contracts, and ensure delivery of key services
- Experience leading and managing cross-functional teams and departments when required, including project managers, account managers, creative staff, media buyers, and support teams
- Strong background in resource allocation, staffing and workflow management to ensure projects have the right people and tools
- Strong analytical and problem solving skills with the ability to diagnose operational inefficiencies and implement effective solutions
- Experience leading change initiatives, such as implementing new tools, restructuring teams, or shifting workflows to increase efficiency
Expected salary
Location
Vaughan, ON
Job date
Sun, 15 Dec 2024 06:13:52 GMT
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