Dispatcher | Customer Service Specialist

Do you have experience in dispatching and thrive in a fast-paced environment where organization and scheduling are key to success?

A local heat & AC company is seeking a
Dispatcher & Customer Service Specialist
to join their team. If you have experience working as a dispatcher and have great organization and administrative skills, this could be a great fit for you!

 
Dispatcher & Customer Service Specialist
Job Duties:

• Maintain the dispatch board (scheduling & dispatching)
• Daily hands-on customer and department communication
• Work directly with the technicians or homeowner to help them meet their service needs
• Manage the computerized and paper scheduling system
• Maintain a customer-friendly and professional attitude when dealing with customers

 
Dispatcher & Customer Service Specialist
Job Required:

• 1+ years of dispatching experience; in an industrial setting
• Scheduling experience
• 1+ years of office based customer service
• Scheduling experience
• Microsoft Office experience
• Data Entry and experience managing spreadsheets

Schedule
: Monday – Friday, 7 AM – 4 PM

Pay:
 $24 – $26 per hour

Benefits offered by TERRA to employees on temp-to-hire assignments:

• Medical, Dental, Vision
• Virtual Care
• Life, Critical Illness, Accident, Long, and Short-Term Disability Insurance
• Identity Theft Protection
• 401(K) Retirement Plan with Employer Match
• Commuter Benefits
• 6 Paid Holidays

Benefits offered by the employer upon conversion:

• Opportunity to learn a fun industry
•  After 90 days of employment as a full-time employee, medical insurance provided paid for by employer.
• Supplemental insurance: vision/dental offered pre tax and paid by employee
• 401(k) contribution starts at 1 year employment and matched up to 3%
• Vacation is available and accrued on each anniversary, One Year 5 days, Two years 10 days, Five years 15 days
• Sick pay is 6.5 days per year or 1 hour for every 40 worked

Location:
 Maltby, WA (Snohomish, WA)

Apply to this  
Dispatcher & Customer Service Specialist
 position today or call 425.355.7223 for more information!

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