Job title:
Early Careers & Campus Operations Manager – Barclays
Company
Alexander Mann Solutions
Job description
At AMS, we believe in nurturing talent and fostering a culture where passion for success thrives. As part of our commitment to your growth and development, we encourage you to explore opportunities available within our organisation.Your talent is our greatest asset, and we’re dedicated to providing avenues for you to reach its fullest potential. We do so by providing the environment, resources, networks, and career experiences essential for your progress.Take the next step in your career journey and discover our exciting opportunities.The RoleThe Early Careers & Campus Manager will be responsible for the recruitment delivery, relationship management and annual budget of a team of 6 recruiters within a Global solution for Barclays. They will support the Senior Manager and Client Operations Director in driving the achievement of the business area’s commercial and people strategy; managing their team to fulfil all contractually agreed quality thresholds.The Manager will provide line management and inspirational leadership to their team, driving engagement, retention and wellbeing. They will role model the AMS behaviours, drive succession planning and team/leadership development.They will work closely with Barclays to ensure that the day-to-day services are provided effectively and efficiently, in compliance with the account’s service level and contractual obligations.Key AccountabilitiesLeadership
- Accountable for clearly communicating Strategic Account Vision and Plan to team. Ensure they understand the account’s commercial model, and their role in helping achieve its strategic priorities and KPI targets
- Coach and develop direct reports or dotted line reports through ongoing one-to-one performance and development conversations
- Support direct reports in the resolution of complex and contentious issues with clients, ensuring all escalations are resolved promptly – act as a liaison between client and recruiters where needed
- Maintain regular communication with team members, including conducting ongoing performance and development conversations and virtual team collaboration sessions
Client
- Determine and manage optimal resource allocation to support the talent strategy of the business area
- Build strong and influential trusted partner relationships with senior client stakeholders to develop and maintain business plans, recruitment plans and organisational structures
- Custodian of the client’s Employee Value Proposition (EVP) ensuring the entire team can convey the proposition in a compelling way enhancing the clients brand presence in the market
- Building trust via advisory/consulting, providing market insights to the Client
- Effective, accurate and timely creation of Monthly and Quarterly Business Reviews (MBRs and QBRs) to assesses performance, review vital metrics, and evaluate progress toward strategic goals
Operations, Compliance and Finance
- Lead team in the delivery against targets, budget and SLAs. Provide oversight of requisitions managed by recruiters to ensure they are meeting the contractually agreed service standards
- Manage the scope, governance, and compliance of the contract through team activity. Identify and tackle scope creep
- Ensure team’s compliance to the AMS Risk Management Framework and Account governance framework, including the identification and management of risk
- Ensure team’s compliance with legislation affecting area of work (e.g. age discrimination, IR35/The Good Work Plan, OFCCP, data management techniques or similar local legislative requirements) with the SM support
Innovation and Business Development
- Best practice and operational excellence through process efficiency review and implementation of improvement plans
- Support implementation of Continuous improvement plan
- Share with Senior Manager/Client Operations Director any continuous improvement opportunities identified by self or team – including opportunities for process improvement, service enhancement, financial improvement, related strategic projects and increasing the scope of the service within account
Skills & ExperienceMust haves
- Deep knowledge in Early Careers and Campus at Manager level
- Advanced Excel skills
- Experience of analysing business orientated management information. Able to use data-led insights to influence strategy and decision making
- Demonstrable ability to build a position as a trusted advisor, engage and influence senior stakeholders towards a course of action
- Experience of developing and delivering end-to-end campus recruitment campaign strategies across all areas of early careers hiring (Insight programme, Apprenticeships, Grads and Interns)
- Experience of working in a very high volume environment
- Experience enhancing recruitment processes to improve outcomes (e.g. candidate experience, fulfilment targets)
- Experience of managing a large, geographically dispersed team of Recruiters and Senior Recruiters. Demonstrable ability to manage, coach and develop direct reports. Must also be able to demonstrate thorough knowledge and experience of robust team performance management
- Ability to motivate team to deliver against set targets and drive organization performance
- Ability to deliver training to enhance team capabilities, also recognizing fields of development of direct line reports, providing support of their development and growth in
- Agile in response to change or uncertainty – able to cope with and lead a team and client through significant change
- Ability to foresee obstacles and act in advance with the co-operation of the Senior Manager setting up plan in place.
- Resilient under pressure – experience working to and achieving demanding targets, ratios and SLAs and working to tight deadlines in a fast-moving environment
- Strong prioritisation and delegation skills
- Subject matter expertise in local early careers recruitment practices including campus marketing strategies, recruitment models, best practice recruitment.
- Detailed knowledge and evidence of delivering Apprentice campaigns. Must be familiar with local legislation
Nice to haves
- Demonstrable knowledge of contracts, governance frameworks, business assurance and controls
- Understanding of legislation affecting area of work (e.g. age discrimination, IR35/The Good Work Plan OFCCP, data management techniques or similar local legislative requirements) and ability to guide and advise clients on legislation with the SM support
- Experience in the use of recruitment technology and recruitment databases
OtherWhy AMS?
- Full training and support
- High value and challenging work
- A vibrant, diverse, and collaborative culture
- Flexible working
- A competitive reward and benefits package*
- The opportunity to embark on a recruitment career with one of the world’s leading recruitment companies
*Details may vary slightly depending on your location, local labour law, etc.Our culture of inclusion and belonging.We welcome applications from people of all backgrounds, and all aspects of employment are based on merit, qualifications, and business needs. We do not discriminate based upon age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic.If you require any accommodations or have any accessibility needs, please reach out via email or make a member of our Talent Acquisition team aware at any time.Hit the Apply now button to get your journey started!We take pride in being Disability Confident. This helps to ensure that you can be interviewed fairly if you have a disability, long- term health conditions, or are neurodiverse. You will be shortlisted based on minimum criteria for the role and will be offered support and/or adjustments for the recruitment process if you wish.Share this jobSigning up for a job alert is easy, fast and smart. We will let you know when jobs that fit your search
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Expected salary
Location
Glasgow – London
Job date
Sat, 22 Feb 2025 05:18:28 GMT
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