eCommerce Technical Optimisation Specialist

Job title:

eCommerce Technical Optimisation Specialist

Company

Sephora

Job description

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.We are united by a common goal – to reimagine the future of beauty.The OpportunitySephora UK is seeking an eCommerce Technical Optimisation Specialist to join our innovative Marketing & eCommerce Team. This is a hands-on role where you’ll be responsible for implementing, testing, and optimising personalisation initiatives to drive performance, enhance customer experience, and unlock the full potential of our omni-channel presence.As an integral part of the team, you’ll work closely with cross-functional partners and leverage cutting-edge tools like Dynamic Yield to execute impactful initiatives. Your expertise in data-driven A/B testing and HTML will be critical in shaping a personalised and premium customer journey while improving key KPIs such as conversion rate and site performance.You Will Also Be Responsible For:Delivering Technical Optimisation & Personalisation Initiatives:Implement A/B and multivariate tests, ensuring proper setup, QA, and execution using Dynamic Yield or similar testing/personalisation tools.Write and modify HTML, JavaScript, and CSS to build and refine personalisation experiments.Collaborate with UX, BI&A, and CRM teams to develop data-driven hypotheses and execute testing strategies.Enhancing Customer Experience:Support premiumisation efforts by optimising CMS templates, briefing new features, and ensuring seamless mobile and desktop experiences.Work closely with the UX and Tech teams to scope, test, and implement new customer-facing features.Driving Performance Improvements:Use analytics tools such as Quantum Metric, Google Analytics, and Dynamic Yield reports to identify areas for optimisation.Monitor test performance against key KPIs and iterate on findings to drive continual improvements.Collaborating Across Teams:Work cross-functionally with UX, Tech, and Analytics teams to prioritise and execute projects while fostering a data-led culture of testing and personalisation.Stakeholder Management:Act as a key liaison with Dynamic Yield and other technology partners, staying up to date with best practices and industry trends.What You’ll Bring:We’re looking for a hands-on technical specialist who thrives in a fast-paced, collaborative environment. You’ll bring a passion for eCommerce, a deep understanding of personalisation and optimisation, and the ability to execute meaningful results.Our ideal candidate will have:2-3 years of eCommerce experience, with a focus on optimisation, personalisation, CRO, or front-end development.Technical proficiency in HTML, JavaScript, and CSS, with experience in Dynamic Yield (or similar personalisation tools).Strong analytical skills with the ability to extract actionable insights from testing and analytics tools.Experience in A/B testing and conversion rate optimisation, ensuring structured testing methodologies.Ability to collaborate with UX and Tech teams to scope, implement, and test new website features.Commercial mindset with a focus on measurable impact and business performance.Strong organisational skills and a proactive, problem-solving mindset.At Sephora, your contributions will shape the future of our digital experience, ensuring our brand continues to lead and innovate in the beauty industry. If you’re excited by the intersection of tech, data, and customer experience, we’d love to hear from you!While at Sephora, you’ll enjoy…The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000 stores, are united by a common goal – to reimagine the future of beauty.You can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.

Expected salary

Location

London

Job date

Sun, 09 Mar 2025 01:59:28 GMT

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