Enrolment Assistant

Job title:

Enrolment Assistant

Company

Thompson Rivers University

Job description

attacks. In order to do so, you must have JavaScript enabled in your web browser otherwise this site will fail to work correctly for you. See details of your web browser for how to enable JavaScript.Current OpportunitiesAttention Safari users: This site requires cookies to function. Please click to accept the cookie. Cookies will be used strictly for the functioning of the site.Toggle navigationJob DetailsEnrolment Assistant – (00320.78)Share this job as a link in your status update to LinkedIn.Application RestrictionsOpen to both Internal and externalJob TypeSupport Staff (CUPE)Posting In effect from24/7/2024Closing Application Date8/8/2024Closing date for internal CUPE applicants8/8/2024Applications will be reviewed commencing the “closing date for internal CUPE applicants” and may continue until the position is filled.Internal CUPE applicants must submit their application by 4pm on the “closing date for internal CUPE applicants” for their Seniority to be recognized. Applications received after the “closing date for internal CUPE applicants” will be considered alongside external applicants.Full/Part TimeFull TimeSupport TypeAuxiliary (Over 4 Months)Anticipated Start Date23/7/2024Position End Date (If Applicable)28/1/2025The Hours of work are subject to change depending upon departmental requirementsScheduleThe hours of work will be Monday to Friday, 7 hours a day, 8:30 am to 4:30 pmSchedule DescriptionDUTIESProvides support with customer service, data entry, document management, file management, and clerical services.MAJOR DUTIES & RESPONSIBILITIES * Creates and maintains student and course records (paper and electronic) primarily through data entry into a student enterprise system; examples include entering admission applications, admission of students to open programs, course registration data and records cleanup.

• Responds to student, parent, staff/faculty and community enquiries received by phone, email or in-person and works collaboratively with colleagues to find resolution.
• Assists with the creation and maintenance of operating manuals and internal documentation.
• Opens and distributes departmental mail.
• Maintains knowledge of TRU policies and procedures, especially those relating to academic matters (admissions, registration, graduation, convocation, etc).
• Generates standard communication such as, but not limited to, acknowledgement letters, admission offers, follow-up letters, registration data forms, and confirmation of enrolment.
• Supports large scale communications for designated office.
• Identifies and brings forward potential issues with application, registration and records information.
• Generates a variety of reports including prospect, applicant, registration and graduation reports.
• Assists with designated office initiatives related to annual enrolment cycles and awareness campaigns.
• Provides clerical duties for the designated office.

REPORTS TO
As designated by departmentQUALIFICATIONSEDUCATION

• Grade 12 plus one year Certificate, i.e., Legal Office Assistant, Medical Office Assistant, Administrative Assistant (or equivalent)

EXPERIENCE

• Two years’ related experience working in an educational, clinical or legal setting, preferably in a post-secondary institution, including one-year experience with relational data base software, Microsoft Office, and personal information management tools, i.e., Microsoft Outlook

REQUIRED SKILLS, KNOWLEDGE OR ABILITIES

• Demonstrated ability to perform word processing and data entry at 45 wpm
• Alphanumeric data entry speed of 90 net keys per minute
• Demonstrated ability to deal in a positive, courteous and tactful manner with students, faculty, staff and members of the general public in an interculturally sensitive environment
• Demonstrated ability to communicate effectively both verbally and in writing
• Ability to operate related equipment such as document scanners, printers, photocopiers, and fax machines
• Ability to follow established procedures
• Ability to accurately enter high volumes of data in a high pressure environment
• Ability to recognize errors, verify and correct data or bring errors forward for review
• Ability to work in a team environment
• Demonstrated ability to deal with difficult customer service situations
• Intermediate skills with Word and Excel
• Demonstrated ability to run system generated reports
• Demonstrated ability to work with enterprise relational databases (e.g. Banner)

WORKING CONDITIONS

• Sitting at desk and computer for periods of time
• Long periods of customer service, often with individuals who are under stress and/or in distress
• Exposure to perfumes and other scent related products on a regular basis

The salary for the above position is determined by the Collective Agreement with the Canadian Union of Public Employees, Local 4879, as it presently exists.Pay Band$27.90 – $31.00 ( CUPE Grade 06 (90% – 100%) )Salary ratePlease Note: This position may be subject to a 90% salary for the first 560 hours of employment.LocationKamloops, BC CA (Primary)# of Hires Needed1Organizational UnitThompson Rivers University -> Enrolment ServicesDiversity and Inclusion Commitment:Thompson Rivers University is strongly committed to hiring based on merit with a focus on fostering diversity of thought within our community. We welcome those who would contribute to the further diversification of our staff, our faculty and its scholarship including, but not limited to, women, Indigenous, Black and People of Colour, persons with disabilities and persons of any sexual orientation or gender identity. Please note that all qualified candidates are encouraged to apply, however applications from Canadians and permanent residents will be given priority.NOTE: To learn more about Thompson Rivers University or living in Kamloops or Williams Lake please visit our . External Candidates invited to interview will be required to bring a copy of their transcripts to the interview.

Expected salary

Location

Kamloops, BC

Job date

Fri, 26 Jul 2024 04:36:16 GMT

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