Enterprise Customer Success Manager
Leap Tools
About youYou take pride in exceeding expectations. You uncover needs by listening closely and asking perceptive questions. You also love technology. Your peers are impressed by your technical knowledge and know-how, which allows you to become their trusted advisor. You are not afraid to convince someone to change their mind and you recognize when you need to change yours. You are excited to take on new challenges and be part of something small that is growing into something big. Second language fluency is an asset.At Leap Tools, we are building the world’s most advanced solutions for the interior décor industry. With customers in 80+ countries, our clientele includes Fortune 500 companies such as Home Depot, local retailers such as Alexanian’s, and everything in between. We have been recognized as one of the fastest growing tech companies by Deloitte for multiple years in a row, and we are looking for ambitious challenge-seekers to fuel our momentum and help us create an iconic global tech company.What You’ll Do
Requirements
About our culture
About our productsOur technology lets you see products in your own room before you buy.Imagine you want to redesign your home and have been searching for new tiles for your kitchen, or a new rug for your living room. You definitely want to make sure it will look good in your space. We enable that through cutting-edge computer vision technology, presented in an extraordinarily simple and accessible way. Try our rug demo now! Simply upload a picture of your room using your mobile phone, and slide the rug under your coffee table:About our resultsOur customers see a 5x increase in e-commerce conversion rates and a
dramatic decrease in the time it takes for their customers to make a
purchase decision. We are also reducing the world’s carbon footprint by
eliminating trips to the store and avoiding product returns, while also
saving marriages — now you can be sure you’re buying the right product
for your home.About our office and remote workWe are located in downtown Toronto with nearby access to both of the main subway lines. Currently, we are all working from home; we encourage our teams to work from wherever they are most productive, and many of us will continue to work from home in the future, either full-time or partially. While we’re all working remotely, we’ve come up with a few ways to keep everyone on the same page, including a quick company-wide check-in every Monday, remote coffee breaks on Fridays, and ad hoc topical sharing sessions. Another big upside is you get to be around your pets and plants (if you have them).About our hiring processNow: You upload your resume and complete a brief questionnaire.Step 1: We arrange a video call with you to assess your abilities.Step 2: You attend the second video interview soon after.Step 3: You meet one of the founders.Step 4: You receive an offer.Take the Leap. Apply now.Our demo, in case you missed it:
Toronto, ON
Thu, 11 Jul 2024 22:11:09 GMT
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