Entry Level – Call Center Registration Associate – Rensselaer – FT/DAYS

hiring-jobs.com

Employment Type:

Full time

Shift:

Day Shift

Description:

Entry Level – Call Center Registration Associate – Rensselaer – FT/DAYS

If you are looking for a Registration position in a Call Center, this could be your opportunity. Here at St. Peter’s Health Partner’s, we care for more people in more places. This position is located at 295 Valley View Blvd Rensselaer, NY.

Position Highlights:

Quality of Life: Where career opportunities and quality of life converge

Advancement: Strong orientation program, generous tuition allowance and career development

Work/Life: Office Hours, Monday – Friday

What you will do:

The successful call center candidates will be responsible for answering incoming patient calls and utilizing company policies to schedule patient appointments. Our Call Center Representatives are often the first point of contact for patients’ therefore; we are interested in hiring individuals with a commitment to high-quality customer service satisfaction and an ability to make quick and accurate decisions.

Responsibilities:

  • Answer incoming calls and schedule appointments in accordance with set protocol
  • Maintain customer satisfaction ratings based on explicit criteria set forth by the company
  • Data entry of new patient information into computer system
  • Attend mandatory training sessions to stay updated on policy changes
  • Identify and escalate priority issues
  • Follow up customer calls where necessary
  • Document all call information according to standard operating procedures
  • What you will need:
  • Multiple phone line experience
  • Strong interpersonal and communication skills
  • Problem analysis and problem solving
  • Previous call center experience a plus
  • Customer service oriented
  • Attention to detail, multitasking
  • Bi-lingual speaking a plus but not required
  • Positive attitude and be self-motivated
  • High School Diploma or GED
  • Ability to lift 20 lbs.

Pay Range:$17.50-$21.80

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Read Full Description

Apply
To help us track our recruitment effort, please indicate in your cover/motivation letter where (hiring-jobs.com) you saw this posting.

Share

School Building Leader (Hiring at Multiple Levels)

Job title: School Building Leader (Hiring at Multiple Levels) Company Selected Job description Free job-searching…

1 min ago

Warehouse IT Support Technician

Job title: Warehouse IT Support Technician Company Maersk Job description and hiring process. If you…

2 mins ago

Assistant Manager – Etobicoke SmartCentre

Job title: Assistant Manager - Etobicoke SmartCentre Company Old Navy Job description About Old NavyForget…

10 mins ago

Housekeeper & Server

Job title: Housekeeper & Server Company FirstPort Job description and our shortlist of candidates will…

11 mins ago

Senior Weapon Concept Artist – Treyarch (Los Angeles)

hiring-jobs.com Job Title:Senior Weapon Concept Artist - Treyarch (Los Angeles)Requisition ID:R024142Job Description:Treyarch is looking for…

19 mins ago

Supervisory Information Technology Specialist in United States

hiring-jobs.com Summary This branch chief position is located within the Technology Architecture Branch, Enterprise Architecture…

19 mins ago
For Apply Button. Please use Non-Amp Version

This website uses cookies.