Events Manager

Job title:

Events Manager

Company

Jones Lang LaSalle

Job description

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.JOB TITLE: EVENTS MANAGERREPORTS INTO: EMEA EXPERIENCE SERVICES LEADAbout the role:The Events Manager is responsible for the coordination and facilitation of all top tier, high priority internal events providing support and an exceptional service to the Client Event Hosts. The role will be the main point of contact for any Client Event Host organising a Tier One (T1) event onsite and will liaise with all cross-functional service coordinators (AV/Security/ Facilities/ Culinary) to plan and deliver the event to the highest standard.The Events Manager will be the onsite events subject matter expert, coordinating overall event delivery and reporting directly to EMEA Experience Services Lead (Facilities).Key Responsibilities:Hold responsibility for Event Hosts overall support in regards to planning and delivery of all Tier One (T1) events, promoting a highest level of satisfaction to their requirementsMain point of contact for all T1 events including extensive management of the internal events system, ticketing tool and ticket submission outlining event requirementsWork directly with Event Hosts and liaise and partner with internal event support teams to establish essential top tier events planning and/or training documentationFacilitate onsite events for Hosts to share processes knowledge and best practises through assisting, training and/or coachingCoordinate event costs and budgets, ensuring adequate purchase ordering, invoicing and Client approvals are followed as well as timely orders and deliveries completedCollate relevant event information from Hosts in regards to overall vision of the event, agenda, attendee lists, content, external agencies and cross-functional services needs to create holistic event delivery planHelp Manage and/or onboard events contractors and/or external vendors, maintaining vendor relationships and databases, following all vendor security processesEnsure events safety is prioritised at all times and Health, Safety, Security, and Environment (HSSE) processes and regulations are followed, measures implemented and documentation governed, including but not limited to relevant Work Permits, Risk Assessments, Liability Insurances etc.Meet with all support service teams onsite for each event, coordinating onsite logistics and overall event deliveryDrive weekly event support meetings and additional training sessions to have full internal services understanding and operational awarenessAudit all spaces ahead of each T1 event to ensure everything is in place to a highest standard and efficiently, report if anything additional requiredAssist with resourcing external vendors for furniture, catering and/or decorations etc., and build a catalogue of resources, costs etcProvide monthly and quarterly reports to both Clients and Events Management teamsEnsure appropriate Client and Event Host follow ups are respected on our internal tools and systems, across all relevant sitesSeek to continuously improve event processes, documentation, systems and overall client satisfaction and service deliveryIdentify service gaps and work on service improvement proposals to present and report to Events ManagementWork Life:You will be working across a large city campus on a daily basisThe main business language spoken in our offices is English. Knowledge of English and the local language is essentialYou will work independently reporting to the the EMEA Experience Services LeadYou will work over a 5-day week, Monday to Friday. Although based locally, very occasionally you may be required to work weekends and/or bank holidays, or travel. This will be arranged in advance and in accordance with the rotaAbout You:You are keen to develop within the workplace, spending time supporting cross- functional teams and gaining knowledge and expertiseYou have experience in Events management working within the events, hospitality, tourism, facilities environment or similar industriesYou keep up to date with industry trends and have high interest in Facilities and Events management and excellent customer serviceYou are adept at multitasking and are able to manage multiple projects effectively that may vary from day to dayYou can meet tight deadlines and work efficiently and collaboratively as part of a team to solve problems with professionalism and a service focused approachYou can work unsupervised and take proactive action to resolve issues on your ownYou are open and have excellent communication skills, fostering effective working relations with a wide range of internal, client and external contactsYou strive for excellence in what you do and share ideas for improvementYou are proficient with software programs, including Microsoft Office suite and Google Workspace, and have a keen interest in technologyYou demonstrate cultural awareness including ethical standards, operational excellence and innately collaborativeLocation:On-site –London, GBRIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our page
I want to work for JLL.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .

Expected salary

Location

London

Job date

Thu, 27 Mar 2025 06:46:50 GMT

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